This video presents why people may stop interacting with your company. This will provide some insights into the emotional reasons why people purchase (including why they may not purchase from you) and why they build a relationship with your company in the first place. You'll learn a bit about decision making and the idea of how customers prioritize problems and solutions.

Here are the 6 reasons why people most likely aren't interacting with your company. Each is covered in some detail in the video:
-- Customers prefer the competitor – including free options
-- They don’t understand their problem
-- They don’t understand the solution you are selling
-- Reprioritized the problem’s urgency in their life
-- Not ready to solve the problem
-- Lost interest to solve the problem