This is the epilogue from the book, Revenue or Relationships? Win Both (by Mary Brodie). It explores AI chatbots and conversations and what it will mean to interact with machines in the future It's rich in sci-fi reference and futuristic thinking. Further, it explores what sentience means and the idea that we may have already achieved it in some way. After reading the article, you may want to brainstorm "What's next?" for innovation in AI/computing and consider where we are going as a society and culture.