You suspect something is missing in your customer experiences but you aren’t sure what it is. You may be seeing trends like low social media response, few customers opening or reading your emails, low site traffic, or lower than expected...
As a sales engineer, you are responsible for assisting with the support and sale of your company's products. You break down the tech industry-specific lingo so your customer can clearly understand what your company offers and how it can meet...
Training has evolved from simply checking completion boxes to a more comprehensive way an organization can ensure their learners have the necessary skills to complete their job and showcase their potential. A 'Training Needs Assessment' is so valuable because your...
So you've created a training course! Now what?? By looking at the various outcomes of the training, you can assess the validity and value of your training course on the trainees and for the company, and based on this knowledge,...
Once you have identified the employees in your company with high potential for leadership, there are ways to train them so that they become the leaders you need to steer your organization's success for years to come. As a result...
Due to the rise in the number of employees now working remotely, companies now must set up a form of communication in order to maintain training, productivity, and continuity with their employees. Many have turned to webinars in order to...
Create leaders, not followers! The concept of giving up control to access your (and your organization's) true power is still new to the working world. Typically power is gained through control demonstrated mostly when leaders tell others what to do....
Think about all of the relationships in your life—coworkers, bosses, partners, friendships, family members, neighbors. Do any of these relationships leave you feeling drained, depleted, cautious, avoidant, on edge, nervous, anxious, guilty, or tense? You may be experiencing a toxic...
Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.
Interpersonal skills are the fundamental elements on which many other skills, in life and work, are built. This path introduces you to a basic, but crucially important, interpersonal skill - communication. Explore why interpersonal skills matter, what...
Ruby is a popular programming language that's easy to learn. Developed by Yukihiro Matsumoto in the mid-1990s, this is a dynamic, open source programming language with a focus on simplicity and productivity. In this path, you'll find resources ...
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
This Path introduces Ruby as a programming language and includes introductory resources and exercises to get you started working in Ruby immediately.
We all know that assessments can help our learners to understand where they are at and what they have to learn, while also helping us as learning designers to assess whether our content aligns with our learning outcomes. But how...
You finished the training design. The trainer delivered the training. The learners enjoyed the learning experience and some of them described the training as "life-changing". Congratulations! Your hard work paid off. But wait, really? How can you prove it? If...
Nowadays, the trend of education and technology development is changing, and new technologies emerge so fast that it is very difficult to keep track of all the resources at the same time. This learning path will offer some guidance...
Now that you have identified the employees to develop into leaders, we have to make sure that they are developed with the proper tools to lead and the proper mindset to be effective in their jobs and in leading others....
Being successful at work is incumbent on learning new things. But there are so many new things to learn! How do we as individuals learn as fast as we need to and, more importantly, actually retain that information? This path...
This path will focus the learning experience into the relevant concepts, ideas, and practices of People Analytics as a tool for Human Resources (HR) professionals to help organizations and leaders make strategic decisions about how better attract, perform, retains and...
Startups need users. A LOT of users. Learn growth strategies from some of the best and the brightest in the business with these resources, which include videos and articles from staff at Facebook, Pinterest, LinkedIn, Zendesk, and more.
With 50% of employees expected to work remotely from next year, mastering remote meetings is fast becoming a critical skill. As in any meeting, you need to get together to get something done: to make decisions, present ideas, collaborate creatively...
Before you can help others learn, it's important to keep a few things in mind: the ways that adults learn, the climate in which adults learn best, the methods of instruction that are the most effective, and the importance of...
Are you entering or re-entering the workforce? Looking to pivot to a new role or industry? Here are some fundamental resources to help prepare for your journey These series provides resources to help you get a job, or change to...
I truly believe, in my firsthand experience, the world is hungry for us to unite together as opportunity-makers and to emulate those behaviors as so many of you already do and to reimagine a world where we use our best...
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