All Activities
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Digital Marketing in the Modern Age
I’ve curated this list of selections because their subject matter either irreversibly changed the way I see the world or articulates the lens by which I now see the world. I hope this is as helpful for you as it...
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Millennials in the Workplace
Each generation brings with it unique viewpoints, benefits, and challenges, and Millennials are no different. Learn more about Millennials and how this generation will affect the workplace with this path.
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3 Essential Steps to Evaluate Any Training
You finished the training design. The trainer delivered the training. The learners enjoyed the learning experience and some of them described the training as "life-changing". Congratulations! Your hard work paid off. But wait, really? How can you prove it? If...
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Microsoft Excel 2010
Any user new to Excel 2010 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft Excel, including creating and saving sheets,...
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How To Get Started in Community Management
I remember my first day as a community manager. It was the summer of 2009, and I had just graduated from SUNY Geneseo. About four weeks earlier the founders at a new startup called Scribnia had offered me a job...
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Deliver an Amazing Customer Service Experience!
In our consumer-driven, on-demand world, delivering amazing customer service is not just necessary - it's expected. Customer loyalty is built by providing an amazing experience while anticipating and creating Moments of Magic® for your customers al...
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Inclusion by Design: Equal Pay Day Conference
April 2nd is Equal Pay Day. Why? April 2nd symbolizes how far into the year women must work to earn what men earned in the previous year. We want to work together to change this story. Our ultimate goal: make...
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Spend Your Money Wisely: Mastering Digital Marketing and Paid Advertising
Now it's time to get into the business side of the digital media field. Marketing is a major part of creating content, so here are some basics you should know before jumping in. In this section, we will discuss key...
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Be a Training Ninja: Adapt Your Training for an Always Shifting Audience
Do you want to make sure that all learner's needs are met in each class you facilitate? Are you having a little difficulty when someone is learning at a different pace than the rest of the class? Do you feel...
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Measuring Instructional Effectiveness
Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...
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Develop and Complete Your Project’s Deliverables
The implementation stage of your project is where you develop and complete your project’s deliverables. The stage is also commonly known as the Delivery Stage or Execution Stage. It’s where the rubber hits the road – you have a plan...
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Getting Interpersonal: Communication Skills
Interpersonal skills are the fundamental elements on which many other skills, in life and work, are built. This path introduces you to a basic, but crucially important, interpersonal skill - communication. Explore why interpersonal skills matter, what...
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Define Your Next Project
Think of your Project Definition as the foundations of your project. As with a building, it doesn’t matter how robust the framework is nor how well you build the structure. If your foundations are not right, the building will fail. So,...
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Set Goals for Your Project
Your project’s goals will define what you get – so they should state clearly and without ambiguity what you want. Or, more precisely, what the project’s sponsors and key stakeholders want. Your job as a project manager is to ensure...
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LeaderSHIFT: Leadership Essentials for an Extraordinary Life
Do you want an average life? Something ordinary, something unremarkable? Most people would answer those questions with a resounding “No!” And yet so many people live a life that is exactly that: average. Ordinary. John Maxwell, author, and noted leadership...
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A Beginner's Retail Guide to Processing Payments
Curated By: Shenetta Byars There are several ways customers can pay for their goods and services, and more and more are being added as technology advances. This path covers the basics of collecting payments, processing the payments, and lastly,...
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Evidence-Based Management
This path will introduce you to the basic principles of Evidence-Based Management, a revolutionary approach that is changing how we manage organizations, teams and people at work. For many years we have based our decisions on intuition and advice from...
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Leaning In: Leadership Challenges for Women
Sheryl Sandberg's Lean In is a massive cultural phenomenon and its title has become an instant catchphrase for empowering women. These resources, curated from LeanIn.org and from around the web, serve as guides to educate learners on the challenges...
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Microsoft Excel Guide #2: Intermediate Level
This path is based on content from ExcelExposure.com, a free online Excel training class designed to help you learn more about the features and functionality of Microsoft Excel. This course was designed for Microsoft Excel 2010, but many of the...
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Microsoft Excel 2016
Any user new to Excel 2016 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft Excel, including creating and saving sheets,...
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Leadership Skills for Managers
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
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The PRIMES: Universal Patterns of Leading in Uncertain Times
You are a problem solver on a team with a large group of people. Everyone on the team has different agendas but you were all tasked with one central goal to accomplish. You know that without strong leadership your group...
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Conducting a Training Needs Assessment
Training has evolved from simply checking completion boxes to a more comprehensive way an organization can ensure their learners have the necessary skills to complete their job and showcase their potential. A 'Training Needs Assessment' is so valuable because your...