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Communication

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24 results returned
  • Boosting Your Powers of Persuasion

    Persuasion is the process of changing a person’s attitude or behavior by using words to convey a combination of reasoning, logic, feelings or information. Knowing how to effectively get people to see things your way is the gentle art of...

    • Path
    • Duration 1h
    • Rating 5.0
    • Beginner
  • How to Be a Better Business Writer

    Writing is an essential career skill. Whether it’s an email to a colleague or a thought leadership blog posts, your words represent you in the world at large. With planning and practice, you can become more effective and productive writing...

    • Path
    • Rating 5.0
    • Intermediate
  • How to Be a Public Speaker

    You have the idea, the business plan is written, and you know the steps to take to turn your idea into a reality... but there is one piece of the pie missing: communicating your idea to the world. If you...

    • Path
    • Rating 5.0
    • Beginner
  • Phone Skills for Everyone

    "Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...

    • Path
    • Rating 5.0
    • Beginner
  • Upgrade Your Communications Tool Belt

    When you boil it down, communication affects everything we do. Excellent communication is key to any successful endeavor. Poor communication can ruin even the most straightforward task. Boning up on communication skills is a no-brainer, but where do...

    • Path
    • Duration 4.6h
    • Rating 5.0
    • Beginner
  • Becoming A Connector

    It’s as simple as this: connection drives results. Networking, branding, communication, and even top notch ideas are only bits and pieces without human connection. Regardless of your goal, who you know and who knows you goes a long way. By...

    • Path
    • Rating 5.0
    • Beginner
  • Communicating Effectively: How to Inspire and Convince

    Course PROVIDED BY DelftX The majority of challenges that organizations face are technology related. Given the growing importance of technology, the demand for leaders with an engineering background will probably rise. Already a quarter of the CEOs...

    • Path
    • Rating 5.0
    • Intermediate
  • Active Listening: A Communication Guide

    Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.

    • Path
    • Rating 5.0
    • Intermediate
  • Email Isn’t Dead. Make Sure You’re Doing It Right

    Email remains the life blood of business communications. Every time you send an email, your reputation, effectiveness, and productivity are on the line. Whether you’re communicating with customers, partners, or colleagues, take a moment to make sure...

    • Path
    • Rating 5.0
    • Beginner
  • Customer Salutations: A How-To Guide

    It may sound silly but simply greeting your customer goes a long way. In a matter of seconds, customers begin to form their opinion of your business and a forced or generic opening line will not seal the deal.

    • Path
    • Duration 1.3h
    • Rating 5.0
    • Beginner
  • Crafting Your Email Management System

    You are, once again, trying a new productivity method. You cycle between The Pomodoro Technique, writing effective to-do lists, Stephen Covey's methods, Kanban, Zen to Done, Getting Things Done and countless others! You are determined to find a...

    • Path
    • Rating 5.0
    • Intermediate
  • Mastering Public Speaking

    We all know the feeling. You have to get up in front of an audience, and it can be nerve-wracking knowing how to present the right information, with a clear set of slides, in an engaging way. We have all...

    • Path
    • Duration 2.5h
    • Rating 5.0
    • Beginner
  • How to Effectively Educate Your Customers On Your Offerings

    Are you aware how much your company relies on YOU to connect their products and services to their clients? In order to truly meet the needs of your customers, you must first educate them on your offerings.

    • Path
    • Duration 45m
    • Rating 5.0
    • Beginner
  • Mastering your Inbox is 90% Mindset, 10% Hands-On

    As emails increase, we tune out more and over time become even less responsive. As incoming messages become increasingly challenging to navigate in volume and or urgency, here are a few ways managing your inbox that can be done on...

    • Path
    • Duration 45m
    • Rating 5.0
    • Intermediate
  • Specializing in the Customer Experience

    We are in the age of the customer. Companies like Apple, Amazon and Chick-Fil-A have set a standard for other companies to compare themselves. So what does it mean to specialize in the Customer Experience? The resources here will help...

    • Path
    • Intermediate
  • How To Maintain An Organized Inbox To Enhance Productivity

    Overflowing email inboxes are not only sources of constant stress, but also can drastically decrease your work productivity. According to a report from the McKinsey Global Institute, an average employee spends 28% of their work time reading, writing or...

    • Path
    • Rating 5.0
    • Beginner
  • Inbox "Zero": Organizing for Efficiency

    Cracking the code for managing your email feels like winning the lottery. Unfortunately, I've only personally experienced one of these phenomena. Hopefully, after completing this learning path, you can join me and discover the best way to organiz...

    • Path
    • Rating 5.0
    • Advanced
  • Mastering Your Next Presentation

    Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.

    • Path
    • Duration 2h
    • Beginner
  • How Improving Your Grammar can Benefit Your Career

    You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....

    • Path
    • Duration 45m
    • Rating 5.0
    • Beginner
  • Want Success in Business? You Need Strong Relationships to Get There

    No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...

    • Path
    • Duration 2.2h
    • Rating 5.0
    • Beginner
  • Creating A Social Media Content Strategy > From Start to Finish

    In today's world, social media marketing is one of the biggest tools for creating a strong brand. To do so, you need content that draws in your audience and creates a community amongst your potential customers. However, creating engaging and...

    • Path
    • Duration 2.1h
    • Rating 5.0
    • Beginner