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8 Keys To Better Business Writing
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How to Build a Product II, Aaron Levie - Box - CS183F
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Why Are Your Employees Leaving The Organization (And How to Make Them Stay)
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Learn to program using Ruby - Part 9: Classes and Objects
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The Baltimore Ravens' John Harbaugh Discusses Servant Leadership
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6 Guidelines For Giving Powerful Employee Feedback
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How to Manage Millennials
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5 Strategies for Dealing with Problem Behavior
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PowerPoint 2016: Applying Transitions
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6 Key Servant Leadership Attributes
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8 Business Etiquette Tips Everyone Should Follow
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The 18 Mistakes That Kill Startups
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PowerPoint 2010: Editing Videos
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Podcast: Google HR secrets - identifying & developing great managers
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PowerPoint 2010: Saving Presentations
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Roles and Responsibilities of a Security Officer
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Adam Bryant: The Importance of Culture in the Workplace
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Public Library Space Needs: A Planning Guideline
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7 Strategies All Managers Can Use to Improve Communication Skills
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7 Reasons Keeping a Food Journal is Better Than Counting Calories
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Five Steps to Measuring Your Social Media ROI
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30 Grammar Mistakes Writers Should Avoid
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A Handy Little Guide to International Business Etiquette
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Ben Horowitz's Slide Deck
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The one-stop guide to creating a winning pitch
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Overview of Audience reports - Analytics Help
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Marc Andreessen On The Future Of Enterprise
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The Beginner's Guide to Excel - Excel Basics 2017 Tutorial
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Martin Seligman 'Flourishing - a new understanding of wellbeing' at Happiness & Its Causes 2012
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The Secret Behind Pinterest's Growth Was Marketing, Not Engineering, Says CEO Ben Silbermann
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The Steve Jobs 95 Interview unabridged
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PowerPoint 2016: Aligning, Ordering, and Grouping Objects
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Talent 2020: Surveying the Talent Paradox from the Employee Perspective
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Live Office Hours with Yuri Sagalov and Sam Altman - CS183F
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Excel 2016: Using Find & Replace
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The Eight Archetypes of Leadership
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Yay For Corporate Culture
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Excel 2010: Filtering Data
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DOs & DON'Ts of Setting Customer Expectations - The Ritz-Carlton Leadership Center
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Instagram for Business: The Ultimate Instagram Marketing Guide
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Good and Bad Reasons to Become an Entrepreneur - I. M. H. O. - Medium
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Are You Giving Your Colleagues Your Best Customer Service?
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How to Advertise on Facebook: The Complete Guide
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Customer Service Tip: The Wow Factor
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Streakers, Stalkers, and Squatters - Tennessee Library Association
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PowerPoint 2016: Printing
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Lecture 19 - Sales and Marketing; How to Talk to Investors (Tyler Bosmeny; YC Partners)
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How to Design Meetings Your Team Will Want to Attend
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Flood of Open Education Resources Challenges Educators
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Meeting etiquette: how to behave during business meetings - GAIKU
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The Pomodoro Technique®Staying Focused Throughout the Day
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Applying design thinking across the business: An interview with Citrix's Catherine Courage
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Business Etiquette 101: The Ultimate Guide to Surviving Your Next Business Dinner
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Video Lesson: Five Powerful Excel Tips
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Lecture 15 - How to Manage (Ben Horowitz)
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Protecting and Hiding Information and Formulas
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10 Principles for Working Across Generations
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Create Effective Text Ads: Google Best Practices
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PowerPoint 2016: Managing Slides
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Six Customer Service Phrases That Will Change the Way You Do Support
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Learn to program using Ruby - Part 4: Variables
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Richard Branson on knowing your weaknesses | On Leadership
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Why Flexible Working Hours Make Employees More Productive
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How Zendesk Scaled to 100,000 Customers in 150+ Co.
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The Health Benefits of Exercise Don't Depend on Weight Loss
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Lecture 20 - Later-stage Advice (Sam Altman)
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Communication across generations - Part 1: Serve up an easy return
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Building for the Enterprise - Slides
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Sara Blakely: Redefining Failure - PowerForward
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Excel 2010: Reviewing Workbooks
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Handling cultural differences in your meeting - GAIKU
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Top 10 ways to ruin your Google Analytics data and how to avoid them
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Internal Customer Service Helps Your Bottom Line
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Finding Your Brand's Voice: How to Shape a Tone of Voice
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Customer Intimacy and Other Value Disciplines
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RubyGems Basics - RubyGems Guides
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Michael Seibel's Slide Deck
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Leading Adults to YA Fiction | Readers' Advisory
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5 Generations in the Workplace (and Why We Need Them All)
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PowerPoint 2016: Rehearsing and Recording Your Presentation
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10 Steps to Setting and Achieving Goals at Work
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Employee Retention Now a Big Issue: Why the Tide has Turned
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PowerPoint 2016: Slide Master View
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How to Stop Procrastinating
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10 CrossFit Workouts You Can Do at Home
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Check your web-tracking-code setup - Analytics Help
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Excel 2016: Getting Started
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OSHA Video: The Difference Between Respirators and Surgical Masks
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PowerPoint 2010: Creating WordArt
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Generational Differences Exist, But Beware Stereotypes
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PowerPoint 2010: Inserting Hyperlinks
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Servant Leadership As A Catalyst For Culture Change And Superior Performance. by The Greenleaf Center
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PowerPoint 2010: Insert Charts
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Five ways to build a $100 million business - Point Nine Land - Medium
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How to Decide Which Tasks to Delegate
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Failing Forward…with Science
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The Information Age to the Networked Age: Are You Network Literate? - Reid Hoffman
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What Happens When Millennials Run the Workplace?
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Learning how to learn | Barbara Oakley | TEDxOaklandUniversity
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Growth Office Hours: Round 2
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The Computer As A Communications Device
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Changing change management
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Facebook for Business: The Ultimate Facebook Marketing Guide
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How to Find Product Market Fit - CS183F
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The Alliance: A Visual Summary - Reid Hoffman
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How to understand the ROI of investing in People
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14 Tips on Business Etiquette
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OSHA Video: Falls in Construction/Bridge Decking
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Kristi Hedges on The Inspiration Code
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5 Essentials For Creating A Differentiated Customer Experience
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Guy Kawasaki (Apple) on Top 10 Mistakes Entrepreneurs Make | Startup Grind
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Leaning In: Leadership Challenges for Women
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Jotengine: make your conversations more productive
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Excel 2016: Intro to PivotTables
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As a Security Guard Agency You Must Wow Your Customers - The Soapbox
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Learn to program using Ruby - Part 3: More on strings
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How To Use Twitter Chats For Marketing Your Business
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Four Generations of Workers in the 21st Century (Part 1)
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Chamath Palihapitiya - how we put Facebook on the path to 1 billion users
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How to Build Your Startup-and Grow It into an Empire | Chris Loose
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Video Lesson: Creating and Designing Charts
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Dealing with Difficult Customers - Let Them Vent
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Leadership StylesChoosing the Right Approach for the Situation
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How to Give Your Team Feedback
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Leading the Four Generations at Work
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Tim Brown: Designers -- think big!
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Stanford Webinar - Design Thinking = Method, Not Magic
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Not Just for Kids - Book Displays for Adults
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Excel 2010: PivotTables Part 1
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Planning to Make the Best Use of Your Time
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How and Why to Start A Startup - Sam Altman & Dustin Moskovitz - CS183F
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Character and Servant Leadership: Ten Characteristics of Effective, Caring Leaders
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Particles Text Effect in Microsoft PowerPoint 2016 Tutorial | The Teacher
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Full Body CrossFit Workout
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OSHA Video: Falls in Construction/Fixed Scaffolds
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Navigating the full Audience report (5:30)
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Growth Office Hours with Anu Hariharan and Gustaf Alstromer
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Inside the mind of a master procrastinator | Tim Urban
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OSHA Video: Falls in Construction/Leading Edge Work
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Shift your leadership style to retain millennials
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How Good Are Your People Skills?
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Startup Mechanics - Kirsty Nathoo - CS183F
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Five top tips to starting a successful business
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Warning! Don't Expect to Be Motivated by Motivation.
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Overview of Google Analytics data collection (2:39)
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The Explainer: Design Thinking
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How To Make Yourself Look Impressive During Meetings
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PowerPoint 2016: Reviewing Presentations
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The Analytics account structure (4:56)
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Excel 2016: Doing More with PivotTables
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Chamath Palihapitiya - how we put Facebook on the path to 1 billion users
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Improve Customer Service - Ask the Extra Question
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Learn to program using Ruby - Part 2: Data types
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Video Lesson: Error Checking & Data Monitoring
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Excel 2016: Freeze Panes and View Options
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Top Ruby Frameworks to Speed Up Web Development
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11 Tips to Help You Manage Millennial Employees
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Excel 2010: Cell References
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To Form Successful Habits, Know What Motivates You
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Gene pool engineering for entrepreneurs
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You Have a Voice the World Needs to Hear, So Start Writing
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How to Invent the Future II - CS183F
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Get to Know Your Customers' Communication Preferences - Insightly
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Design Thinking | Design Thinking
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Stunning Free Images · Pixabay
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How Do You Develop a Collaborative Leadership Style?
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OSHA Video: Sprains and Strains in Construction/Pulling Cables
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Business Lunch Etiquette 101
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Excel 2010: PivotTables Part 2
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5 Things You Should Know About Net Promoter Scores | Qualtrics
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19 Social Media Metrics That Really Matter-And How to Track Them
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Readers' Advisory Tools and Resources - Minnesota Opportunities for Reference Excellence (MORE)
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What is Design Thinking and Why Is It So Popular?
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The Entrepreneurial Mindset in Large Corporations | UC Berkeley Executive Education
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Business Etiquette: 5 Rules That Matter Now
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Jotengine: make your conversations more productive
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Understanding and Overcoming Procrastination | McGraw Center for Teaching and Learning
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Excel 2010: Simple Formulas
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Communication across generations - Part 2: Different generations have different values
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Google Chair Eric Schmidt's 8 Rules For Running A Great Meeting
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Self-Made Billionaire Sara Blakely on How She Overcomes Failure
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Excel 2016: What-if Analysis
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Learning To Love Romance | Readers' Advisory
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Tips on Grammar, Punctuation and Style
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Why you should always under-promise and over-deliver
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Good Bosses Switch Between Two Leadership Styles
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PowerPoint 2010: Inserting Videos
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Inside Google's Culture of Success and Employee Happiness
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PowerPoint 2010: Editing Audio
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Chamath Palihapitiya - how we put Facebook on the path to 1 billion users
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Lecture 8 - How to Get Started, Doing Things that Don't Scale, Press
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Core Leadership TheoriesLearning the Foundations of Leadership
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PowerPoint 2016: Hyperlinks
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How to Build and Manage Teams - CS183F
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PowerPoint 2010: Printing
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Ruby Warrior - Popular Free Ruby Programming Tutorial Game
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How To: Become a Servant Leader
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Excel 2010: Modifying Cells, Rows, and Columns
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How to Organize Your Office for Maximum Productivity
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Why Successful People Never Bring Smartphones Into Meetings
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Does Slow Growth Equal Slow Death?
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The Ultimate Guide to Google Analytics Resources for 2018
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Recruiting for Cultural Fit
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Competencies in Readers' Advisory - Minnesota Opportunities for Reference Excellence (MORE)
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The Simply Brilliant Leadership Quiz
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Learn to program using Ruby - Part 8: Blocks
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Jotengine: make your conversations more productive
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Cold Calling: Nail the First 20 Seconds
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Want to Double Your Employees' Loyalty? Science Says Provide These 3 Things
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Basic Google Analytics Filters for Every Site | LunaMetrics
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Kristi Hedges: "The Inspiration Code: How The Best Leaders Energize People [...]" | Talks at Google
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5 Unconventional Ways to Become a Better Writer
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Customer Service Telephone Skills
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Jump-Start Guide to Essential Business Presentation Skills
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Employee Onboarding Best Practices
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Appeal of Books - Minnesota Opportunities for Reference Excellence (MORE)
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Core Values of Culture - Tony Hsieh (Zappos)
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Putting the 'Relationship' Back Into CRM
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Excel 2016: Conditional Formatting
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Intermediate Excel Skills, Tips, and Tricks - 2017 Tutorial
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PowerPoint 2010: Presenting Slide Show
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Barbara Oakley: "Learning How to Learn" | Talks at Google
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Body Language for Security Professionals | Security Degree Hub
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Excel 2016: Relative and Absolute Cell References
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Andrew Chen - What's Next in Growth?
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How to Cold Call Without Feeling Awkward
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How to Think About PR - CS183F
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Google Calendar for Employee Scheduling
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Reid Hoffman's Slide Deck
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Ladies and Gentlemen | The Ritz-Carlton Leadership Center
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How to Jump the Innovation Curve | Guy Kawasaki
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Does The Fear Of Cold Calling Stop You From Calling Prospects?
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The four building blocks of change
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Leading, Managing, and Coaching
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What Makes Marriage Work?
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7 Tips For Young Professionals Starting A New Job
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Slide Deck: Dustin Moskovitz
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Managing Small Projects: The Critical Steps (full PDF)
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How to Deal With Unrealistic Customers: Managing Excessive Expectations
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4 Ways to Determine What Your Customer Really Needs
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The Secrets Behind Apple's Great Customer Service
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Security Guards: How Important is Appearance?
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Handling Challenging Customers
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Getting Started with Readers' Advisory, by Beth Saxton
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Lecture 7 - How to Build Products Users Love (Kevin Hale)
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Everything You Need to Know to Avoid Business Lunch Blunders
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PowerPoint 2010: Reviewing Presentations
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How Southwest Airlines Hires Such Dedicated People
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Lecture 12 - Building for the Enterprise (Aaron Levie)
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Excel 2016: Groups and Subtotals
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Set up Analytics tracking - Analytics Help
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4 Crucial Steps to Building Strong Client Relationships
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Excel 2016: Track Changes and Comments
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7 Email Etiquette Strategies That Will Win You Clients for Life
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Lecture 4 - Building Product, Talking to Users, and Growing (Adora Cheung)
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Seven CEOs' Secrets For Running More Productive Meetings
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Simon Sinek on Millennials in the Workplace
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Jotengine: make your conversations more productive
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How to Manage Millennials: 4 Ways to Lead, Connect, and Engage Millennial Employees
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The Ultimate Guide to Worldwide Etiquette
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The Customer Service Workplace
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Workers' Safety and Health Rights on the Job
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PowerPoint 2010: Intro to Text
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Your #1 De-Escalation Technique: Customer Service
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5 Stages in the Design Thinking Process
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Featured Open Educational Resource: The Legal and Ethical Environment of Business
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The Importance of Time Management (Aspects of Project Management Part 1)
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Organize Your Workspace for Maximum Productivity
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Essential Design Guidelines
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PowerPoint 2010: Checking Spelling
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VBA Walkthrough #2: Message Encoder & Decoder
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21st Century Libraries: Changing Forms, Changing Futures
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10 Tips for Outstanding Internal Customer Service
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PowerPoint 2010: Managing Slides
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How to Put Failure to Work in Business - Video | executive.berkeley.edu
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Understanding Body Language in Security Guarding - IFSEC Global | Security and Fire News and Resources
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PowerPoint 2010: Animating Objects
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Lecture 3 - Before the Startup (Paul Graham)
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The power of design thinking
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Powerful Presentation Skills: Body Language
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It's All About Customer Service -- Security Today
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3 Proven Strategies to Motivate Your Team - Focus
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Excel 2016: Page Layout and Printing
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8 Ways to Deal With a Difficult Client
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23 Science-Backed Ways to Reduce Stress Right Now
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Jotengine: make your conversations more productive
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Business images · Pexels · Free Stock Photos
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PowerPoint 2016: Creating and Opening Presentations
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Audience reports overview (5:21)
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Design Thinking as a Strategy for Innovation
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Live Office Hours with Kevin Hale and Dalton Caldwell - CS183F
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Working well with other generations can serve as a win in the workplace
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Dealing with Difficult Customers
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How to use Analytics with AdWords (6:30)
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How to Get People to Answer Your Call
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How to Set Realistic Social Media Goals for Business Growth
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Excel 2016: Saving and Sharing
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Dealing with Difficult Patrons: Incident Response and Documentation
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PowerPoint 2016: Animating Text and Objects
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Date & Time Functions - Level 1 Examples
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What's Your Leadership Style?Learn About the Strengths and Weaknesses of the Way You Like to Lead
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PowerPoint 2010: Inserting Images
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Eight Common Goal-Setting Mistakes: Achieving Your Dreams the Right Way
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The three Cs of customer satisfaction: Consistency, consistency, consistency
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Managing InterruptionsMaintain Focus and Keep Control of Your Time
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Excel 2016: Understanding Number Formats
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Guest Excel Lesson: Introduction to Tables
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How Larry Page Changed Meetings At Google After Taking Over Last Spring
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How Good Is Your Time Management? Discover Time Management Tools That Can Help You Excel
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PowerPoint 2010: Environment & Ribbon
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Don't Be That Person: Your Guide to Printing Etiquette in the Office
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Why Culture Fit Is the Most Important Factor for Employee Retention
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Ruby in 100 Minutes - Jumpstart Lab Curriculum
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Jotengine: make your conversations more productive
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July 25th - 04 - Plenary Keynote Vinod Khosla
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How to Talk to Your Angriest Customers
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PowerPoint 2016: Formatting Pictures
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https://money.usnews.com/money/blogs/outside-voices-careers/2015/07/22/what-kind-of-leaders-are-millennialskind-of-leaders-are-millennials
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How to Minimize Politics in Your Company
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The 4 Personality Types of Successful Corporate Entrepreneurs
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Run Your Meeting Like a Boss: Lessons from Mayer, Musk, and Jobs
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PowerPoint 2016: Inspecting and Protecting Presentations
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How to Get Ideas and How to Measure - Stewart Butterfield & Adam D'Angelo - CS183F
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Expanding the SF/Fantasy Universe | Readers' Advisory
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Jeff Bezos's Odd-But-Effective Meeting Strategy
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Redirecting, please wait...
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A Beginner's Guide To Ruby
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How to track a marketing campaign (3:35)
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Why Do Employees Stay? A Clear Career Path and Good Pay, for Starters
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7 Things A Young Professional Should Never Do on Social Media
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3 Steps To Make Sure Your Cold-Call Email Gets Answered
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You Waste A Lot of Time at Work Infographic | Atlassian
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What Inspiring Leaders Do
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How to Find Your Social Media Marketing Voice and Tone
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Michael Bierut: How to design a library that makes kids want to read
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OSHA Video: Falls in Construction: Skylights
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Lecture 5 - Competition is for Losers (Peter Thiel)
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Lecture 9 - How to Raise Money (Marc Andreessen, Ron Conway, Parker Conrad)
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Assessment: What's Your Leadership Style?
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Lecture 13 - How to be a Great Founder (Reid Hoffman)
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The Statistical Case for Company Culture [Infographic] - Business & Personal Growth Tips
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Part 4: Readers' Advisory - Minnesota Opportunities for Reference Excellence (MORE)
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Overview of the Generations - Generation Y, Generation X, Boomers and Veterans (Part 4)
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OSHA Video: Falls in Construction/Floor Openings
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Principles of good customer service | Business Queensland
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Aligning Employee Performance to Organization Performance and MVVs
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How to Write a Cover Letter | Indeed.com
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Dealing With Disruptive People
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The 5 Most Common Reasons We Procrastinate
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4 Tips for Managing Customer Expectations | Dale Carnegie
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Up Your Writing Game in No Time
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What Motivates Your Workers? It Depends on Their Generation
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Why Meetings Kill Productivity
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OSHA Video: Counterfeit and Altered Respirators: The Importance of NIOSH Certification
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How Can You Tell If Your Social Media Strategy Is Working?
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Jotengine: make your conversations more productive
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The Secret to Better Communication with Your Customers
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How to Raise Money, and How to Succeed Long-Term - CS183F
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4 Ways Multi-Tasking Decreases Productivity (And How to Avoid It)
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A Marine explains how to lead when you're not the boss
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Richard Branson: Advice for Entrepreneurs
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Excel 2016: Working with Multiple Worksheets
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Lecture 1 - How to Start a Startup (Sam Altman, Dustin Moskovitz)
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PowerPoint 2016: Applying Themes
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Jotengine: make your conversations more productive
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PowerPoint 2016: Saving Presentations
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Learn to program using Ruby - Part 7: Looping
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Introduction to Pivot Tables, Charts, and Dashboards (Part 2)
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Ray Dalio: How to build a company where the best ideas win
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Tyler Bosmeny's Slide Deck
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Cross Generational Engagement (Part 5)
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Getting Started With Social Media: A Resource Guide
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PowerPoint 2010: Indents & Spacing
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Acquisition reports overview (5:32)
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Screw It, Let's Do It - 9 lessons from my life
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Presentation Design Inspiration: The Essential Design Guide
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10 tips on how to make slides that communicate your idea, from TED's in-house expert
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3 Things That Separate Leaders From Managers
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What Is 3D Printing and How Does It Work? | Mashable Explains
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9 Science-Backed Methods for a Happier, More Productive Meeting
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The Misery of a Doctor's First Days
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PowerPoint 2016: Checking Spelling and Grammar
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Leaders Can Shape Company Culture Through Their Behaviors
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Lecture 2 - Team and Execution (Sam Altman)
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How to Make a Difference at Work
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How to Get Users and Grow - Alex Schultz - CS183F
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Golden Rules of Goal Setting: Five Rules to Set Yourself Up for Success
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6 Public Speaking Tips To Hook Any Audience
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The Leadership Motivation AssessmentDiscover How Motivated You Are to Lead.
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Action ProgramsBecoming Exceptionally Well Organized
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Excel 2010: What-If Analysis
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PowerPoint 2010: Removing the Background in Pictures
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A Comprehensive Guide to Social Media ROI
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Write compelling, genuine ad copy - Google Best Practices
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The Best of SaaStr - SaaStr
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Can You Measure the ROI of Your Social Media Marketing?
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Excel 2010: Creating Workbooks
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Readers' Advisory: A Guide from Nancy Pearl
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12 Ways To Eliminate Stress At Work
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PowerPoint 2016: Getting Started
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Lecture 14 - How to Operate (Keith Rabois)
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Best Practices for creating Custom Campaigns - Analytics Help
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Sara Blakely: The real failure is in not having the courage to try
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Customer Service Expert: How to Provide a Better Customer Experience
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The Happiness Culture: Zappos Isn't a Company - It's a Mission
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PowerPoint 2010: Sharing Presentations
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Understanding the Customer
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Excel 2010: Finalizing Workbooks
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Igniting Millennial Engagement: Supervising Similarities, Distinctions, and Realities
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What is good customer service?
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What are some decisions taken by the "Growth team" at Facebook that helped Facebook reach 500 million users?
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VBA Walkthrough #1: Purchase Order Generator
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Google Analytics pitfalls (and how to avoid them)
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Lecture 17 - How to Design Hardware Products (Hosain Rahman)
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PowerPoint 2010: Working With Text
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PowerPoint 2016: Action Buttons
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PowerPoint 2016: Inserting Pictures
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Jotengine: make your conversations more productive
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Playtime 2016 - Creating sustainable user growth
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10 Professional Email Tips
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Excel Video Lesson: Advanced VLOOKUP Examples - Excel Exposure
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Everyday leadership - Drew Dudley
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Crossfit Stretching Routine (Right After Workout)
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OSHA Video: Carbon Monoxide in Construction/Portable Gas-Powered Equipment
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5 Social Media Best Practices Every Marketer Must Follow
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Jotengine: make your conversations more productive
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Excel 2010: Formatting Tables
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How to Build a Product I, Michael Seibel, Steve Huffman, Emmett Shear - CS-183F
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Introduction to non-fiction readers advisory work - Readers' Advisory Services
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Dealing With Unhappy CustomersTurning a Challenge Into an Opportunity
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PowerPoint 2010: Action Buttons
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How to Deliver Bad News: Customer Service Training 101
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The Ultimate Google Analytics Glossary
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PowerPoint 2016: Using Find & Replace
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Jotengine: make your conversations more productive
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Solving Real-Life Problems in Excel
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Live Office Hours with Adora Cheung and Avichal Garg - CS183F
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Quick Excel Tip - Alternative to Merged Cells
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Common tracking-setup mistakes - Analytics Help
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Excel 2016: Inspecting and Protecting Workbooks
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6 Ways To Empower Your Employees With Transformational Leadership
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A Recipe for Growth: Adding Layers to the Cake
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PowerPoint Animation Tutorial Motion Graphic Sunrise
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A major airline says there's something it values more than its customers, and there's a good reason why
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Dealing with Difficult People: 10 Tips for Defusing Toxic Situations - Campus Safety Magazine
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Navigating the full Audience report - part 2 (2:41)
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Do Things that Don't Scale
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Lewin's Change Management ModelUnderstanding the Three Stages of Change
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OSHA Video: Falls in Construction/Reroofing
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Women in Leadership: Dual Power Approach and Growth Mindset | executive.berkeley.edu
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Customer Service through E-mail and the Internet
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Making Work-Life Balance a Part of Employee Retention
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Excel 2016: Creating More Complex Formulas
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How Millennials Will Lead in the C-Suite - Knowledge@Wharton
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PowerPoint 2016: Text Basics
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What I learned from Coursera's "Learning How to Learn"
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Customer Service: The New Security Officer Imperative
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Lecture 18 - Legal and Accounting Basics for Startups (Kirsty Nathoo, Carolynn Levy)
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Today from Noon-1pm: One GSU professor's experience creating an open textbook
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How to Create a Social Media Marketing Plan From Scratch
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11 Design Tips for Beautiful Presentations
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5 ways to organize your mind for maximum productivity
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How to Hire for Culture Fit Like Southwest Careers
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Communication across generations - Part 3: A good coach can help if you are willing to learn
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TimeboxingMaximizing Your Productivity
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Students and Teachers | Knovation
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Video Lesson: Introduction to Macros & VBA
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Advice for ambitious 19 year olds
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How to Set Social Media Goals for Your Business (And Reach Them)
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Net Promoter Score (NPS): the customer loyalty KPI
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How to Be an Inspiring Leader
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Five Ways to Retain Employees Forever
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Handling Upset Customers - The Ritz-Carlton Leadership Center
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Five Critical Customer Service Mistakes: Customer Service Training Video
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7 Reasons Why Emotional Intelligence Is One Of The Fastest-Growing Job Skills | Fast Company
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What Kind of Person Are You? The Four Rubin Tendencies.
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5 Under-the-Radar Social Media Studies to Make You A Smarter Marketer - The Buffer Blog
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Where I Part Ways with the Popular Keto Movement | Mark's Daily Apple
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8 Common Leadership Styles
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Does Slow Growth Equal Slow Death?
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Social Media Is Too Important to Be Left to the Marketing Department
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20 year-round library display ideas
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How to Think Like an Entrepreneur - Video | executive.berkeley.edu
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PowerPoint 2010: Navigating PowerPoint
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Don't (Mess) Up the Culture - Brian Chesky - Medium
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Tony Hsieh, Zappos, and the Art of Great Company Culture
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After helping overhaul GoDaddy's culture, its VP of inclusion sets out on her own
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The Multi-Generational Workplace (Part 2)
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Figure Out the Leadership Style That Fits Who You Are
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The art, science, and labor of recruiting
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10 Keys to Scheduling Employees
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Stanford Webinar: Introduction to Growth Hacking
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Blueprint | Build something great
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OSHA Video: Respirator Fit Testing
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Gretchen Rubin's Quiz: The Four Tendencies
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http://online.wsj.com/news/articles/SB10001424053111903480904576512250915629460
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Extraordinary Customer-Service Situations
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The 3 Steps of a Killer Cold Call
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The Marketer's Guide to Real-Time Reports in Google Analytics
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PowerPoint 2010: Modifying Charts
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PowerPoint 2016: Sharing Your Presentation Online
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PowerPoint 2016: Presenting Your Slide Show
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PowerPoint 2016: Inserting Audio
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20 Of The Best Time Tracking Tools To Increase Your Productivity
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The Role of Security in Providing Customer Service
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Stupid Apps and Changing the World
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Tracking campaigns with URL Builder (4:37)
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PowerPoint 2010: Applying Transitions
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Video Lesson: Information Functions in Excel
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4 Tips for Better Phone Communication
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PowerPoint 2010: Arranging Objects
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4 Steps to Overcome a Devastating Setback
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