Investigating confrontations between employees can become a challenging and scary territory to tread for new human resources professionals. What should I say? Who should I believe? Should I even write this down? HR leaders must be prepared to navigate organizations through these difficult situations and come to a resolution that protects all parties involved to the extent possible.
Knowing how to keep confrontation between employees under control is a must for all professionals looking to grow in the field of HR. These difficult conversations create the learning foundation needed for HR gurus to influence other leaders within the organization.