So, when exactly should you start the investigation process? Time is of the essence when it comes to conducting investigations. Deb Muller, the CEO of Acuity suggests the following:
Acknowledge the complaint and start the workplace investigation as soon as the issue arises.
Document your company’s response as well as the date the investigation begins.
Note any circumstances which are outside your company’s control, such as a particular individual being on vacation, and record the reason as well as the date when the investigation finally ensues.