Documentation: The New MVP of Sales
You're already managing several moving parts as a Sales rep, why add more to your plate? The answer is simple; because you have to stay ahead of the curve at all times. One of the most efficient ways to do...
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Want That Job? Here's How To Get It
Finding a new job (or your first job) can seem like an exhaustive process, but we’ve got your back! Before you go furiously updating your resume and tailoring cover letters for every position you see, make sure you know what...
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Making the Most of Your Training Budget
Congrats! You already know how to create a stellar training budget but don’t celebrate just yet. Budgets have to be put into use to be successful and may require tweaks along the way. This means you must consistently monitor your...
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The Characteristics You Need to Give Exceptional Customer Service
Excellent customer service comes from character traits, not so much job skills. This path highlights the top four characteristics of stellar customer agents
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Pro Tip: How to Schedule & Coordinate for Efficiency
You have just finished your work day and yet you have barely checked off any of the items on your to-do list. That sucks. The key is to effectively maximize your time so you can do the things you need...
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The Internet of Things
We will explore what Internet of Things (IoT) is, what to expect from it in terms of economic impact and other related interesting stuffs.
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How to Incorporate Technology Into Learning Experiences, and Why
This learning path was created for those who need advice on incorporating technologies into instruction. There are many options, with more coming out daily, or so it seems. Incorporating technology like computer-based training (also known as eLearning), videoconferencing, learning management...
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Want Success in Business? You Need Strong Relationships to Get There
No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...
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LeaderSHIFT: Leadership Essentials for an Extraordinary Life
Do you want an average life? Something ordinary, something unremarkable? Most people would answer those questions with a resounding “No!” And yet so many people live a life that is exactly that: average. Ordinary. John Maxwell, author, and noted leadership...
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A Step-by-Step Guide to Creating a Leadership Development Program
Now that you have identified the employees to develop into leaders, we have to make sure that they are developed with the proper tools to lead and the proper mindset to be effective in their jobs and in leading others....
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Be a Training Ninja: Adapt Your Training for an Always Shifting Audience
Do you want to make sure that all learner's needs are met in each class you facilitate? Are you having a little difficulty when someone is learning at a different pace than the rest of the class? Do you feel...
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Micro Learning- the new kid on the block
A majority of job-related e-learning courses are designed to equip the learner with broad knowledge of their organization or the regular responsibilities of their positions. After a 30 to 60 minute online session, the most efficiently designed course would show...
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Structure Your Work-From-Home Day With This Morning Routine
Wondering how to have a productive day while working from home? Start with a morning routine. How you start your morning will set the tone for the entire day. Learn why a morning routine is the best place to start...
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The Story Behind a Product Demo
Usually, we find ourselves in the receiving end of a product demonstration. This type of presentation can be stressing for the presenter as a lot of preparation is involved in the process. The customer expect a concise and meaningful...
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Steering Clear of Classroom Disasters
A "classroom" can be any place where learning should take place. Whether online, physical, or hybrid spaces, there are some common disasters that can occur. These can happen when: A) There's no clear purpose or goal to the training B)...
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Guide to Authentic Feminine Leadership
Women are having a moment. If you read the right headlines, women are rising into leadership at some of the biggest companies in the world. Men are getting on the #metoo bandwagon and learning how to become allies in...
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Ensuring the Effectiveness of Learner Assessments
The Learning & Development field has grown by leaps and bounds over the last decade. Learning Professionals have expanded their expertise and can now be seen in every facet of the business. Aligned with this expansion is the role of...
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Recognizing High-Potential Employees
"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
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Learning Better, Faster
Being successful at work is incumbent on learning new things. But there are so many new things to learn! How do we as individuals learn as fast as we need to and, more importantly, actually retain that information? This path...
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Create a Culture that Makes Employees Want to Stay
Every organization wants the same thing: to have the kind of workplace culture that makes employees want to stick around. Unfortunately, developing this kind of culture is easier said than done. The resources in this path will help leaders understand...
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How To Sell To Decision Makers (Power)
Since the early 60's, psychologists have studied the behavior patterns of how individuals make purchase decisions. Although we are in another millennium and a few decades away from the 60's, that research is still accurate in understanding and predicting buyer...
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Start, Market, & Grow Your Business!
Through his decades of experience in business, David Meltzer serves as a valuable source of insight and wisdom to the world of entrepreneurship. Use this path as a tool to gain further understanding on how to successfully start, pitch, market,...
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Elevating Your Customer Service: How Customer Context Changes the Conversation
This learning path explains why customer context is so important. You should be familiar with why your customers engage with your products and services to better meet their needs.
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How To Transfer To Online Training Part 2
Welcome to Part 2 of the track How To Transfer To Online Training. This track will help trainers and learning managers who faced the problem of transferring courses and programs to the digital environment. It is recommended to begin with...
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