"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
Event planning requires the coordination of many moving parts and people. You have to make sure you thought of everything before it happens and even after it happens. If that wasn't difficult enough, trainers for corporate and educational events also...
This learning path will help you understand the basics of the most commonly used accounting software for different sized businesses.
The capacity for empathy is an amazing trait we all share - and an incredibly important skill in any workplace. Practicing empathy means putting yourself in another person's shoes to better understand their situation, frustration, or needs; but we ...
We will explore what Internet of Things (IoT) is, what to expect from it in terms of economic impact and other related interesting stuffs.
Leadership is no longer a novel concept, reserved for the executives and change makers of the world. There is a wide-spread delusion in our societies that a person must be in a position which is described as “leadership” before one...
Yes. Yes you should. What changes? 1. Be empathetic. 2. Get to the point. Small talk right now from strangers adds no value. 3. Keep it short, end with a question. 4. Have the right mindset. If you don't sell,...
There is an increased focus on eLearning and online training as organizations and learning institutions are moving to keep up with the ever-changing times. This growth is a natural progression as advancements in technology propel distance education as a viable...
Summer 2019 is approaching and internship application season is upon us. Internships are a great way to get hands-on experience in your field, network with professionals, and maybe even get paid along the way. With tons of different internships to...
Contacting customers can be scary. You’re staring at a list of who you need to call and a million thoughts are flooding your head. What if the conversation is awkward? What if they say no? What if I don’t make...
Wouldn't it be perfect if your job postings always attracted the right fit? If the ideal candidate was the first to apply and your work was done after just one day of your ad being active? What if there was...
Finding the right idea for a creative campaign is not always easy, but in order to uncover the insight you should get immersed into the target you are focused on. It's been said that getting involved and being part of...
Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...
Remember when you had time to enjoy a book without checking your phone incessantly? Maybe not. How about when you could spontaneously check on a friend? Still too far fetched? Your time can feel like it has become as scarce...
Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...
I’ve curated this list of selections because their subject matter either irreversibly changed the way I see the world or articulates the lens by which I now see the world. I hope this is as helpful for you as it...
This learning path will guide you through the process of engaging a SME, preparing for the interview, actively listening to their questions and responses, and providing feedback throughout the process and at the end of the project.
In today's digital world, people buy from those they know, like, and trust. The modern buyer is overwhelmed by choice, especially online. So how do you attract your target prospects? How will they find you if you don’t offer value...
Imagine, for a moment, you had unlimited insight into the mind and behavior patterns of all of your customers and clients. That they simply told you what you spent hours trying to figure out. Now, realize the potential this has...
He is a cultural icon. His acting career spans almost six decades and a wide range of genres from Shakespearean and modern theatre to popular fantasy and science fiction. He is recognized worldwide for his performances as the King in...
Sales Engineer (SE), Sales Architect (SA), Solution Engineer (SE), Solution Consultant (SC), Technical Account Manager (TAM), Pre-Sales Consultant (PSC)...no matter what you call your role, one area should remain top of mind: Collaborating. Good collaboration with the sales team, product...
You have just finished your work day and yet you have barely checked off any of the items on your to-do list. That sucks. The key is to effectively maximize your time so you can do the things you need...
A customer presents a customer service agent with an issue. The customer service agent presents a solution to the customer. The customer is satisfied with the solution. What now? The customer is dissatisfied with the solution. What now? In...
This learning path explains why customer context is so important. You should be familiar with why your customers engage with your products and services to better meet their needs.
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