Has your company given Microsoft Office the boot? Is your school switching from Word to Docs? Do you find yourself using Google's tools more often than Microsoft's programs? In any case, if you've found yourself needing to switch from Micro...
Any training or development expert can tell you that recruitment is no easy feat. In a perfect world, you and your team could match the best candidates with the right fit without a blink of an eye. However, in reality,...
Organization filters through every aspect of your life—in your home life, your relationships, your social life, and in your career life. Everyone is guilty of a little procrastination and laziness from time-to-time. Even Beyoncé needs a little...
This path features words of wisdom from various successful entrepreneurs. Hear from Richard Branson, Sara Blakely, Elon Musk and others on topics like starting a business, creating innovative products, avoiding common pitfalls, and overcoming failure.
You have the idea, the business plan is written, and you know the steps to take to turn your idea into a reality... but there is one piece of the pie missing: communicating your idea to the world. If you...
Some of us have a hard time delegating -- letting go of work can sometimes be hard! But it's important to remember that delegating and sharing the load can actually make everyone involved more effective. Distributing work among other staff...
Getting started - as a startup, small business, or entrepreneur - is tough. The startup boom has created such a tsunami of information around developing a successful startup that it's difficult to separate a signal from all the noise. This...
The foundational goal of customer service is to resolve problems and complaints. It’s critically important, then, that we ensure our solutions are actually implemented and customers feel confident we’ve solved their concerns.
Yes. Yes you should. What changes? 1. Be empathetic. 2. Get to the point. Small talk right now from strangers adds no value. 3. Keep it short, end with a question. 4. Have the right mindset. If you don't sell,...
Attention Management is the new path to productivity. You are driven and motivated which makes you BUSY! But you’re a little exhausted, and you have too many days with too much to do and never enough time to get it...
Picture this: You have been tasked with the responsibility to plan a company-wide training event. You're ready to roll up your sleeves and get to work but have no idea where to start. If that sounds like a scenario you're...
Merriam-Webster Online defines assertiveness as being "disposed to or characterized by bold or confident statements and behavior." Many people confuse assertiveness with anger & aggression; but being assertive is simply an expression ...
You finished the training design. The trainer delivered the training. The learners enjoyed the learning experience and some of them described the training as "life-changing". Congratulations! Your hard work paid off. But wait, really? How can you prove it? If...
Today, an astonishing one in seven of us run their own business. Self-employment is now, more than ever before, a realistic dream for millions – and while no one will ever claim it’s easy, it might just be the best...
Each week, Dr. Gonzales focuses on coaching and themes related to leadership in public education, focusing on the theme and related videos, articles, and photos. Check back at the beginning of each week and take a bit of time...for a...
Virtual teams give organizations the ability to source talent from a diverse and dispersed workforce while offering unmatched flexibility to employees in work and personal life. The benefits of virtual teams are clear in today's economy, but they do pose...
Usually, we find ourselves in the receiving end of a product demonstration. This type of presentation can be stressing for the presenter as a lot of preparation is involved in the process. The customer expect a concise and meaningful...
Native of Jersey City, New Jersey, Lefty has long known that anything worth having wouldn't come easy. He learned at an early age that there would be many days of hard work and sacrifice. He knew that the key to...
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
You have built an initial connection with the subject-matter expert (SME) and have also fostered an environment for collaboration. Now, what else should an instructional designer (ID) be versed in to ensure that course deliverable are achieved successfully? The answer...
Budgeting post-training is just as important as budgeting before the training takes place. After the training, you can assess what worked, what didn't and how you can improve moving forward. In this path, you will learn about different metrics for...
Accounting software is used for a variety of reasons, efficiency, processing invoices, track income and expenses, track payments to vendors, and organize financial statements to name just a few. But it serves no purpose if the accountant or bookkeeper...
Leaders are learners. The best leaders never stop working to make themselves better. As Kobe Bryant once said, "There is power in understanding the journey of others to help create your own." This path has been designed to help you...
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