Like a great rock band, healthy teams amplify the diverse talents and skills of each member and harness the collective energy produced to move things forward. Learn what it takes to build a healthy and engaged team, why diversity in...
While I enjoy hearing, “You’re doing great!”, the follow-up sentence of, “Just keep doing what you’re doing!” doesn’t work for me. I want a clear and actionable roadmap of the things I need to do to get where I want...
Interest in Bitcoin and cryptocurrency (crypto) has grown as many early adopters have seen major returns on their original investments. This Path provides an introduction to cryptocurrencies and Bitcoin, looks at the risks and methods of investing in...
Spanish is one of the world’s leading and most widely spoken languages. Learning a second or third language is an investment in yourself. There is no better way to grow your skills and capabilities than by investing energy in a...
Being an effective leader at any level requires much more than just knowing some leadership principles and having a small collection of leadership skills. Your success depends completely on how SMART you are about WHO you are before you ever...
Being creative is work that is full of meaning, joy, personal learning, and frustration. It's also a journey. This path was inspired by my journey as a creativity coach, teacher, blogger, and writer; I hope it inspires you and piques...
Every company experiences its ups and downs on social media. Some days will be great; other days, not so much. Here's what to do when things suddenly go sour with your fans and followers.
No doubt that keeping kids busy while working from home is a major challenge for remote workers. This path helps you access resources to keep your kids busy while working from home. To start, you have to communicate your expectations...
Was the information shared what I expected? Was it what I needed? Am I missing anything? Am I ready to begin? Am I clear on my roles and responsibilities? These are just a few questions new hires have when beginning...
You're working on a campaign and now you need the skills to do the best work you can. In this path you'll learn some of the basic skills you'll need to work on a campaign such as how to write...
As a Sales Leader, you are responsible for generating the revenue to keep your organization running. That includes adjusting your strategy to meet the market, no matter how much uncertainty is on the horizon. Guessing about what you and your...
Fostering an inclusive, diverse culture is critical for any organization, but in tech, it presents an especially pervasive problem. Why is diversity and inclusion (or D&I) so important? For starters, research has shown that more diverse...
We all have prejudices we're not aware of; the key is to acknowledge their existence and make decisions in spite of those biases. In this path, Dr. Stefanie K. Johnson helps us understand what unconscious bias is and strategies we...
We all have a burning desire to create. It's in our DNA - Whether it's to create art, or to craft a billion dollar business idea, there's not a single person in the world who wants to be perceived as...
Don't you hate it when you have a complaint and the customer service agent you are speaking to won't escalate it? Or when they do refer your complaint to a manager and no one follows back up with you? Both...
Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired. The reason an organization can deliver good or bad customer service comes down to...
This path will introduce you to the basic principles of Evidence-Based Management, a revolutionary approach that is changing how we manage organizations, teams and people at work. For many years we have based our decisions on intuition and advice from...
We each bring a unique skill set to the workplace; the challenge is defining those skills and determining how to apply them creatively. This path will share some tips and resources to maximize your skills for today’s workplace. This content...
The class is a hands-on mathematical problem solving class, using business applications, working with data in the spreadsheet program Microsoft Excel. Each module features exercises alongside a downloadable data set for hands-on application. Students...
Want to build authority online, but don't know where to begin? Have expertise in an area, but struggle to share your knowledge, skills, and competencies without feeling like you're bragging? I'm here to help!
Leadership isn't just for CEOs. Show leadership in your workplace by inspiring others to action through your commitment, engagement, teamwork, and enthusiasm. These resources will help you learn how!
"Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...
Investigating confrontations between employees can become a challenging and scary territory to tread for new human resources professionals. What should I say? Who should I believe? Should I even write this down? HR leaders must be prepared to navigate...
Writing is an essential career skill. Whether it’s an email to a colleague or a thought leadership blog posts, your words represent you in the world at large. With planning and practice, you can become more effective and productive writing...
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