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  • 6 Vital Skills to Catapult Your Career

    Presence, productivity, thinking, communication, relationships, and career management: your ability to manage and master each one of those moves you closer and closer to advancing your career. This path is one of the most comprehensive in Pete's series, bringing all...

    • Beginner
  • A Basic Guide to Emotional Intelligence

    Emotional Intelligence, the ability to identify and manage your own emotions and the emotions of others, can be used to your advantage in work and in life. After completing this path, you should be able to define emotional intelligence, determine...

    • Duration 2h
    • Beginner
  • Be Assertive & Build Self-Confidence!

    Merriam-Webster Online defines assertiveness as being "disposed to or characterized by bold or confident statements and behavior." Many people confuse assertiveness with anger & aggression; but being assertive is simply an expression of confidence - be it in your self,...

    • Beginner
  • Be Productive!

    While I enjoy hearing, “You’re doing great!”, the follow-up sentence of, “Just keep doing what you’re doing!” doesn’t work for me. I want a clear and actionable roadmap of the things I need to do to get where I want...

    • Beginner
  • Boost Your Negotiating Skills

    Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...

    • 5.0
    • Beginner
  • Boosting Your Powers of Persuasion

    Persuasion is the process of changing a person’s attitude or behavior by using words to convey a combination of reasoning, logic, feelings or information. Knowing how to effectively get people to see things your way is the gentle art of...

    • Duration 1h
    • Beginner
  • Building Strong and Lasting Client Relationships

    This path will help the learner implement practices and strategies to manage and maintain business relationships with customers, clients, partners, and prospects. At the end of the path, learners will be able to identify communication techniques to enhance customer relationships,...

    • Duration 1.3h
    • Beginner
  • Building a Strong Work Ethic

    Developing a strong work ethic is essential to career success. Your boss, colleagues, and clients expect the best from you! It's important to always bring your "A game" to the workplace, and these resources will help you be the best...

    • Beginner
  • Cultivating a Mutuality Mindset

    I truly believe, in my firsthand experience, the world is hungry for us to unite together as opportunity-makers and to emulate those behaviors as so many of you already do and to reimagine a world where we use our best...

    • Beginner
  • Dare to Be Fair

    This learning path explores the impact of fairness on performance and offers concrete strategies for leaders and individuals to create a fair workplace.  Fair businesses outperform not only because employees are motivated and committed, but also because fair practices ensure...

    • Beginner
  • Data Entry Fundamentals

    We are all familiar with data on many different levels. Some of us understand it as bite size bits of information and others know it as the building blocks of all digital progress. Either way, we are all correct. Data...

    • Beginner
  • Dealing with Difficult Workplace Relationships

    We all deal with difficult people in the workplace. Whether it is a difficult boss, colleague, or subordinate, when we understand more about what makes the difficult person tick, then we can better get what we want and need from...

    • Beginner
  • Delegating for Success

    Some of us have a hard time delegating -- letting go of work can sometimes be hard! But it's important to remember that delegating and sharing the load can actually make everyone involved more effective. Distributing work among other staff...

    • Beginner
  • Deliver a World-Class Customer Experience

    One thing the mouse (Mickey, of course) has taught us all is that in order to reach new heights you have to create an experience. Customers will return time and time again to participate in the experience you create for...

    • Beginner
  • Deliver an Amazing Customer Service Experience!

    In our consumer-driven, on-demand world, delivering amazing customer service is not just necessary - it's expected. Customer loyalty is built by providing an amazing experience while anticipating and creating Moments of Magic® for your customers along the way. Learn just...

    • Beginner
  • Demystifying Digital Transformation

    Digital transformation is the name many organizations have given to their "program" to accelerate change and onboard new technologies into their business. For the vast majority, however, such programs are failing. A 2015 study made by PulsePoint Group indicated that...

    • Beginner
  • Failing Well: Strategies to Achieve Success

    Kristen Hadeed knows failure. As the CEO of Student Maid, her first leadership disaster resulted in three-quarters of her workforce quitting on the spot. From that initial failure to handing over day-to-day operations to a leadership team comprised of millennials,...

    • 5.0
    • Beginner
  • Getting Interpersonal: Building Relationships

    The resources in this learning path focus on the importance of relationship building in developing and strengthening interpersonal skills. Learn to build, reinforce, and energize workplace relationships to the benefit of your career, coworkers, and organization.

    • Duration 1.3h
    • 5.0
    • Beginner
  • Getting Interpersonal: Recognizing and Resolving Conflict

    This learning path explores factors that can cause conflict in the workplace, best practices for addressing conflict when it arises, and the role you can play in resolving and/or utilizing conflict toward positive outcomes for yourself, your coworkers, and your...

    • Duration 1.8h
    • 5.0
    • Beginner
  • How Successful Entrepreneurs Run Efficient Meetings

    Meetings are a necessary evil of work life -- or are they? The world's leading entrepreneurs have figured out ways to make meetings efficient, productive, and engaging. Learn from the best, then figure out your own strategy for holding meetings...

    • Duration 55m
    • Beginner
  • Improving Your Time Management

    This path introduces time management tools and techniques that will allow you to manage your time more effectively. At the end of the path, you'll be able to set goals and priorities for enhanced productivity, manage time-wasters, and apply time...

    • Duration 1.5h
    • Intermediate
  • Learning How to Learn

    In a world of constant change, the ability to acquire new skills and knowledge quickly and continually is critical to your success. This short path, which was inspired by the popular Coursera course "Learning How to Learn", can help you...

    • Duration 1h
    • Beginner
  • LinkedIn: Build a Better Personal Brand

    In today's digital environment, people buy from those they know, like, and trust.So how do you attract your target prospects if you’re lost in LinkedIn - with a profile that is not search engine optimized? How will they find you if you don’t...

    • Beginner