All Activities
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We All Need a Little Inspiration
Each week, Dr. Gonzales focuses on coaching and themes related to leadership in public education, focusing on the theme and related videos, articles, and photos. Check back at the beginning of each week and take a bit of time...for a...
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Giving Effective Feedback for Better Instruction
Effective feedback is crucial for improving communication, enabling educators to reach their full potential, and ultimately for better instruction. Feedback, however, is sometimes difficult to define and is often confused with advice or praise. Wh...
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Healthiest Diet For A Busy CEO
Busy CEOs seldomly have time to focus on small details of daily life, much less what is on their plates. But as we all know, without health, there is no wealth.
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[Product] Knowledge is [Sales] Power
"Knowledge is Power" is a well-known maxim that's been attributed to many scholars; but no matter the origin, the maxim holds true. Sales is a knowledge game - from products and company, to your customers and competition. The more you...
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The Psychology Behind Great Leadership
As a clinical and organizational psychologist, specializing in leadership development and executive coaching, if there is one thing I have learned it’s that there is no one way to “do” leadership and no 10 steps to follow. Being a great...
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Recognizing High-Potential Employees copy
"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
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In Focus: Customer Education
At Catcat, we can help you build the skills you need to be successful at your next customer education role. In this collection, we're focusing on a few key skills that have been identified as the most critical for success...
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Maintaining Your Customer's Confidence copy
The foundational goal of customer service is to resolve problems and complaints. It’s critically important, then, that we ensure our solutions are actually implemented and customers feel confident we’ve solved their concerns.
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Leadership Skills for Managers copy
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
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Become the Person Others Follow
Along your road to success, you will encounter various types of leaders. Over a decade of teaching, seeing people with no leadership experience emerge as effective, confident, able leaders has proven that leadership can be taught, like any social,...
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When the Right Question Is More Important Than the Answer: Becoming More Responsive to Your Customers
How does your product or service benefit the customer? In order to know this answer, you have to ask the right question. Often times we, as business professionals, assume we know the answers. Crazy as it sounds, research shows that...
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Leadership Styles and Tendencies
This path introduces the concept of multiple leadership styles and tendencies. At the end of the path, learners will be able to classify their own leadership style and identify the strengths and weaknesses of different leadership styles. Participants...
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Leadership Skills for Managers
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
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How to Nail It As a New Leader copy
Making the jump to your first leadership job is one of the most stressful events in life. More than 87 percent of first-time leaders feel frustrated, anxious and uncertain about their new role. Frontline leaders lack confidence and effectiveness in...
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Community Building: Lessons in Growth and User Acquisition from Facebook, Pinterest, and LinkedIn copy
Startups need users. A LOT of users. Learn growth strategies from some of the best and the brightest in the business with these resources, which include videos and articles from staff at Facebook, Pinterest, LinkedIn, Zendesk, and more.
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Leading Virtual Teams copy!!!
Virtual teams give organizations the ability to source talent from a diverse and dispersed workforce while offering unmatched flexibility to employees in work and personal life. The benefits of virtual teams are clear in today's economy, but they do pose...
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Strategic Thinking: Think Like a Leader
Strategic thinking is a process that defines how people think about and create the future for themselves and others. In this path, you'll learn what strategic thinking is, how to develop your strategic thinking skills, and how to apply these...
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Create a Culture that Makes Employees Want to Stay copy
Every organization wants the same thing: to have the kind of workplace culture that makes employees want to stick around. Unfortunately, developing this kind of culture is easier said than done. The resources in this path will help leaders understand...
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Essentials In Developing Commercial Relationships Remotely
If you are working in a commercial customer-facing role like Account Executive, Account Manager, or Sales Development Rep it may be a challenge moving towards complete remote engagements. At Winning By Design, we decided to bundle our experience, and happily...
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Building Capacity: Leadership Strategies To Improve Your Company’s Culture
If employers want to create a culture of organizational excellence, they must first take the time to get to know their employees and understand what they want and need both personally and professionally. Most companies who’ve won awards or received...
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