Performing Financial Calculations
Math calculations are embedded in our day to day lives and we’ve been calculating since birth…well not birth, but you get the picture. As we mature, so does the type of math we encounter and some of us grow to...
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Improving Cross-Functional Collaboration
Cross functional collaboration happens when a group of people with different functional expertise, often from different departments, come together to work toward a common goal. While this type of teamwork can be rewarding and can result in impactful...
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Getting Started with Graphic Design
Have you ever thought about starting a career in graphic design? Or do you want to learn some basic skills for promoting your business? Either way, you don’t need to go to design school to become a graphic designer. With...
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Design Training that Leads to Change
If you want to create an effective training program, it'll take more than just good content. This path is designed to give you key information, pointers and ideas for how to structure your next training program so that it can...
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How Improving Your Grammar can Benefit Your Career
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
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Minding Your Manners: A Guide to Business Etiquette
Your academic knowledge and skills may be spectacular, but do you have the social skills needed to be successful in the workplace? Professional etiquette is an unwritten code of conduct regarding the interactions among the members in a business...
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Get Connected: LinkedIn 101
Learn the basics of using this powerful platform to drive your job search and boost your network.
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Pivot Your Training Style to Increase Learner Effectiveness
This path will discuss how to adapt instructional content and delivery methods for different learner levels and learning types; and alternative methods for determining training effectiveness. We will explore the different ways that people learn and how to deliver content...
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In Focus: Customer Education
At Catcat, we can help you build the skills you need to be successful at your next customer education role. In this collection, we're focusing on a few key skills that have been identified as the most critical for success...
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Maintaining Your Customer's Confidence copy
The foundational goal of customer service is to resolve problems and complaints. It’s critically important, then, that we ensure our solutions are actually implemented and customers feel confident we’ve solved their concerns.
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Leadership Skills for Managers copy
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
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Leadership Styles and Tendencies
This path introduces the concept of multiple leadership styles and tendencies. At the end of the path, learners will be able to classify their own leadership style and identify the strengths and weaknesses of different leadership styles. Participants...
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Leadership Skills for Managers
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
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When the Right Question Is More Important Than the Answer: Becoming More Responsive to Your Customers
How does your product or service benefit the customer? In order to know this answer, you have to ask the right question. Often times we, as business professionals, assume we know the answers. Crazy as it sounds, research shows that...
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Become the Person Others Follow
Along your road to success, you will encounter various types of leaders. Over a decade of teaching, seeing people with no leadership experience emerge as effective, confident, able leaders has proven that leadership can be taught, like any social,...
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How to Nail It As a New Leader copy
Making the jump to your first leadership job is one of the most stressful events in life. More than 87 percent of first-time leaders feel frustrated, anxious and uncertain about their new role. Frontline leaders lack confidence and effectiveness in...
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Community Building: Lessons in Growth and User Acquisition from Facebook, Pinterest, and LinkedIn copy
Startups need users. A LOT of users. Learn growth strategies from some of the best and the brightest in the business with these resources, which include videos and articles from staff at Facebook, Pinterest, LinkedIn, Zendesk, and more.
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Leading Virtual Teams copy!!!
Virtual teams give organizations the ability to source talent from a diverse and dispersed workforce while offering unmatched flexibility to employees in work and personal life. The benefits of virtual teams are clear in today's economy, but they do pose...
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Strategic Thinking: Think Like a Leader
Strategic thinking is a process that defines how people think about and create the future for themselves and others. In this path, you'll learn what strategic thinking is, how to develop your strategic thinking skills, and how to apply these...
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Create a Culture that Makes Employees Want to Stay copy
Every organization wants the same thing: to have the kind of workplace culture that makes employees want to stick around. Unfortunately, developing this kind of culture is easier said than done. The resources in this path will help leaders understand...
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Essentials In Developing Commercial Relationships Remotely
If you are working in a commercial customer-facing role like Account Executive, Account Manager, or Sales Development Rep it may be a challenge moving towards complete remote engagements. At Winning By Design, we decided to bundle our experience, and happily...
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Building Capacity: Leadership Strategies To Improve Your Company’s Culture
If employers want to create a culture of organizational excellence, they must first take the time to get to know their employees and understand what they want and need both personally and professionally. Most companies who’ve won awards or received...
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