Have you ever thought about starting a career in graphic design? Or do you want to learn some basic skills for promoting your business? Either way, you don’t need to go to design school to become a graphic designer. With...
Do you start each morning anxious about all of the things on your plate? Each of them swirling in your mind, leaving you too overwhelmed to actually accomplish any of them? What if there was a way to quickly and effectively write your to-do...
Customer experience can make you - or break you. Crafting a memorable customer experience can mean going above and beyond in your attention to detail and care for customers - but it's a craft that pays off. Dive into this...
Your first days as a new professional can be tough. This path has resources to help guide you through several aspects of this new phase of your life, including communication and personal branding.
Twenty years ago when I struggled with depression, I had no idea about the tools I needed to stay mentally happy until my psychologist introduced me to them. Then I thought, “Why am I only hearing about this now?” We...
Are you aware how much your company relies on YOU to connect their products and services to their clients? In order to truly meet the needs of your customers, you must first educate them on your offerings.
Learn what search engine optimization is and how to do it effectively. This course helps understand what SEO is, shows how to do some of the main features of SEO, and goes into some of the common strategies on how...
Someone once told me, "Feedback is a gift." This may be true, but constructive criticism (even when it's well-intentioned) can often be hard to take. This path is part of my own learning journey -- I've gathered these resources to...
The resources in this learning path focus on the importance of relationship building in developing and strengthening interpersonal skills. Learn to build, reinforce, and energize workplace relationships to the benefit of your career, coworkers, and...
Each generation brings with it unique viewpoints, benefits, and challenges, and Millennials are no different. Learn more about Millennials and how this generation will affect the workplace with this path.
Data science is the ability to sift through massive amounts of data to discover hidden patterns and predict future trends, which requires an understanding of many different elements of data analysis. In this path, expert Joe Caserta provides a deep...
The engine of every company is customer acquisition. Customers translate into revenue which fuels job creation, investment and shareholder value. Without customers there is no business. While everyone in an organization has a role in driving business,...
Has your company given Microsoft Office the boot? Is your school switching from Word to Docs? Do you find yourself using Google's tools more often than Microsoft's programs? In any case, if you've found yourself needing to switch from Micro...
Social media has drastically changed the way companies interact with current and potential customers. This path will help you capitalize on these interactions to support your marketing efforts, achieve specific organizational goals, and measure your...
The What, Why, and How of user experience research. This is for people who don't know what UX research is and want to know more. This provides the foundation of what it is as well as how to go about...
Developing a diverse and inclusive organization and network is just smart business. Teams, organizations, and networks benefit and grow from the unique experience of each member. This learning path explores why diversity in the workplace is so...
This path will give you a full understanding of the responsibilities required for this position as well as teach you the skills required.
The begrudged sales call. You understand the fundamental principles behind selling, but you still dread the 'sales call'. There are several ways to manage a sales call, however, the 8 steps detailed below include the most succinct way you can...
Excel 2013 is the spreadsheet application in the Microsoft Office 2013 suite. Get help organizing and calculating data in this Excel 2013 tutorial, brought to you by the Goodwill Community Foundation (www.gcflearnfree.org).
Have you ever struggled with a micromanager, a workaholic boss, or any other kind of difficult boss? Studies show that bad bosses are the number one reason people leave a job. This path will introduce the basic principles of managing...
"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
Most people want to end conversations when someone cries or gets angry, but then you miss the opportunity to find solutions together. And, it’s likely you will make the person feel worse. It’s better to be compassionately silent until they...
We all experience failure, but scientists say that how we handle setbacks determines our future successes. These resources, curated from around the web, draw from the positive psychology movement; featured thinkers include Martin Seligman, Guy Winch,...
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