Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...
Being creative is work that is full of meaning, joy, personal learning, and frustration. It's also a journey. This path was inspired by my journey as a creativity coach, teacher, blogger, and writer; I hope it inspires you and piques...
Summer 2019 is approaching and internship application season is upon us. Internships are a great way to get hands-on experience in your field, network with professionals, and maybe even get paid along the way. With tons of different internships to...
Do you start each morning anxious about all of the things on your plate? Each of them swirling in your mind, leaving you too overwhelmed to actually accomplish any of them? What if there was a way to quickly and effectively write your to-do...
Globally, HR and Talent Development professionals are called on to provide coaching for leaders and high potentials. Holding coaching sessions with leaders has proven to develop their abilities faster than sending them to training programs. These...
As a clinical and organizational psychologist, specializing in leadership development and executive coaching, if there is one thing I have learned it’s that there is no one way to “do” leadership and no 10 steps to follow. Being a great...
42 percent of Millennials say they're likely to leave their current organization because they're not learning fast enough. How can you address this issue and deliver training to your learners at their point of need in a format they'll actua...
Instructors of all kinds have to create and deliver courses. Whether you are a teacher or a trainer delivering information to children or adults, you will have to employ techniques to address the needs of your unique group of learners....
Learn to be a better listener with the resources in this path that explore the fundamentals of what it means to really listen.
The Learning & Development field has grown by leaps and bounds over the last decade. Learning Professionals have expanded their expertise and can now be seen in every facet of the business. Aligned with this expansion is the role of...
Many people link blockchain to bitcoin and cryptocurrencies in general. But it is not only related to digital currency. Let's try to better understand how this thrilling cyber code work.
LinkedIn has great ways to make finding and applying to jobs faster and easier. Check out this info. to ensure a lean mean job search.
In our consumer-driven, on-demand world, delivering amazing customer service is not just necessary - it's expected. Customer loyalty is built by providing an amazing experience while anticipating and creating Moments of Magic® for your customers al...
You have just finished your work day and yet you have barely checked off any of the items on your to-do list. That sucks. The key is to effectively maximize your time so you can do the things you need...
Customer service representatives (and departments) are the backbone of any successful organization. They ensure both the customer(s) and your products/services are able to work together seamlessly. But what happens when the process is not so seamless?...
Native of Jersey City, New Jersey, Lefty has long known that anything worth having wouldn't come easy. He learned at an early age that there would be many days of hard work and sacrifice. He knew that the key to...
A customer presents a customer service agent with an issue. The customer service agent presents a solution to the customer. The customer is satisfied with the solution. What now? The customer is dissatisfied with the solution. What now? In...
Building a team is tough enough - but building a winning team that stays engaged and focused, champions one another, and communicates openly - even tougher. Discover what it means to build a team that wins and learn how to...
He is a cultural icon. His acting career spans almost six decades and a wide range of genres from Shakespearean and modern theatre to popular fantasy and science fiction. He is recognized worldwide for his performances as the King in...
Budgeting post-training is just as important as budgeting before the training takes place. After the training, you can assess what worked, what didn't and how you can improve moving forward. In this path, you will learn about different metrics for...
Trainers should deliver content that has a clear message, is impactful and actionable, and most of all, is useful and relevant to your learners. Also, you have to consider all of your tools and methods to engage your audience.
"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
The future of work is still human, at least for the next 10 or so years. How do you safeguard yourself and your most important method of survival? You develop your very human soft skills! Those skills we tucked in...
The terms dark pattern and dark UX sound exactly like design practices the Empire would use to confuse Stormtroopers requesting time off through their intranet (Empirenet?). Unfortunately, the most common targets of these UX practices tend to be us...
Sign in with Google