Congrats! You already know how to create a stellar training budget but don’t celebrate just yet. Budgets have to be put into use to be successful and may require tweaks along the way. This means you must consistently monitor your...
Magnetism is an invisible force that keeps things connected. This is a very basic definition of the word, but quite applicable when discussing the rules of Sales. Typically people are drawn to people for reasons they can't clearly explain. Whatever...
The objective of this path is to provide you effective steps to become more digitally savvy in the eLearning space. We will start reviewing simple solutions to transfer content into virtual sessions and moving into comprehensive options that offer to...
As a trainer, fostering a positive learning environment is one of the most important aspects of your job, and also the hardest. Creating a space where individuals feel welcome, valued and cared for is every trainer’s goal but it takes...
As a trainer in a world full of technology, you've got to add some tech to your instruction to keep up. Integrating more technology in your lessons will not only decrease your workload as the trainer, but it will also...
Whether you’re managing a team of 100 or a team of 1, you want to be an effective leader and coach, one that can both motivate, influence, and inspire the people you work with. A critical component to leading a...
When taking a training program at a mid-sized company, the trainer is all prepped to facilitate an onboarding session with new employees. The trainer has spent months story-boarding and using the best tech to create a lesson that keeps learners...
Do you consider yourself to be an effective person? Many of us could benefit from tweaking at least a few of our skills in order to become even more effective in our everyday lives. This is what we’ll be exploring...
With the right tools, you can become a job post design genius. All you need to know are a few tricks of the trade and be prepared to present your organization strategically and candidly. Advertising for open positions is a...
Managing complaints is considered to be one of the ‘magic moments’ of the overall customer experience and can have a bigger impact on the way people feel about a business than the quality of its products or services.
Virtual training has given organizations the ability to provide employees with the knowledge and upskilling they need regardless of whether they sit across multiple office locations or work remote. While there are many benefits such as cutting down on travel...
Get the tools you need to build, lead, and engage diverse teams.
Having spent the better part of a decade (2011 - 2019) as a senior member of Yelp's leadership team, being on the receiving end of a frustrated client call was something we had no option but to get good at...
Create leaders, not followers! The concept of giving up control to access your (and your organization's) true power is still new to the working world. Typically power is gained through control demonstrated mostly when leaders tell others what to do....
This path is based on content from ExcelExposure.com, a free online Excel training class designed to help you learn more about the features and functionality of Microsoft Excel. This course was designed for Microsoft Excel 2010, but many of the...
Learning analytics are the practices to prove and improve the impact of learning programs on outcomes. We can use surveys, tests, and on the job performance metrics to show that training is making an impact on business goals like sales,...
This learning path was created for those who need advice on incorporating technologies into instruction. There are many options, with more coming out daily, or so it seems. Incorporating technology like computer-based training (also known as eLearning), videoconferencing, learning management...
Finding the right idea for a creative campaign is not always easy, but in order to uncover the insight you should get immersed into the target you are focused on. It's been said that getting involved and being part of...
Let's take a look at a current project that you just finished creating. How can you be sure that you created high-quality content? How to measure it and, more important, how do you manage and improve it? If you don't...
Women are having a moment. If you read the right headlines, women are rising into leadership at some of the biggest companies in the world. Men are getting on the #metoo bandwagon and learning how to become allies in...
Event planning requires the coordination of many moving parts and people. You have to make sure you thought of everything before it happens and even after it happens. If that wasn't difficult enough, trainers for corporate and educational events also...
After all of the research and market analysis, your organization decides to enter a new market. You know exactly what this means. You're up to bat. As a key member of the sales team, you have to now prepare to...
The resources below can be viewed in any order and at any time you wish. Or, if you prefer, you can make your way through them in the order in which they are listed by clicking "next activity" after you've...
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
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