"Knowledge is Power" is a well-known maxim that's been attributed to many scholars; but no matter the origin, the maxim holds true. Sales is a knowledge game - from products and company, to your customers and competition. The more you...
Globally, HR and Talent Development professionals are called on to provide coaching for leaders and high potentials. Holding coaching sessions with leaders has proven to develop their abilities faster than sending them to training programs. These...
Goal-setting is a powerful process for imagining your ideal future and for motivating yourself to turn your vision of this future into a reality. This process helps you choose how you'll spend your time, what distractions you'll avoid, and ulti...
Does your desk chair leave you sore? Are you unsure if you're getting the most out of your standing workstation and/or physioball? If you answered YES to any of these questions, it's time to learn more about ergonomic support!
You're excited to start on the new learning project that your boss, or your client, wants you to complete. Before you start the conversation about the content, you'll need to learn about the organization, the audience, and the goals to...
How does your product or service benefit the customer? In order to know this answer, you have to ask the right question. Often times we, as business professionals, assume we know the answers. Crazy as it sounds, research shows that...
When I'm at a networking event, I tend to keep to myself and not talk to anyone (which totally defeats the purpose of being at a networking event). Don't be like me! Use this path to learn how to engage...
There is no such thing as an average learner. Every person has a unique mix of strengths and weaknesses, or what we refer to as variability, and the sooner we embrace it, the quicker we can change the way we...
Good education is about engaging your audience, providing multiple pathways about learning more, and giving people options for expressing what they’ve learned. Good marketing builds upon the same foundation. Marketers are still tasked with engaging...
You suspect something is missing in your customer experiences but you aren’t sure what it is. You may be seeing trends like low social media response, few customers opening or reading your emails, low site traffic, or lower than expected...
Transforming your customer experience completely to an online experience can be tricky. Winning By Design has helped hundreds of companies make the transition towards a remote workforce and decided to share their best practices on how to set up and...
Learn about design thinking with curated content
Author, social media influencer, and Catcat guest curator Najwa Zebian helps us navigate through the steps needed to find our voices. By uncovering our authentic selves and finding the right words, we're able to share our stories and build our...
A brand evangelist is far more than just a satisfied customer. They are tireless promoters of your business who make advocating for your brand a way of life.
Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.
When developing curricula and instructional materials, the most important guideline to keep in mind is “everything must be aligned with the learning goals.” Plan backwards.
We think we are rational creatures, but we behave irrationally all the time. Interestingly, we are consistent in our irrationality. This is the strange and bizarre world of Behavioral Economics and can provide a facinating blueprint to the human...
We all have a burning desire to create. It's in our DNA - Whether it's to create art, or to craft a billion dollar business idea, there's not a single person in the world who wants to be perceived as...
Finding a place in today’s job market can be challenging. Globalization, shifting labor markets, and game-changing technology keep the foundation moving, requiring all to be agile and to adapt. Workers need to keep their skills sharp. Companies need to respond...
Virtual training has given organizations the ability to provide employees with the knowledge and upskilling they need regardless of whether they sit across multiple office locations or work remote. While there are many benefits such as cutting down on travel...
In order to create meaningful opportunities for learners to make choices and become self-directed in their learning, educators have to move away from being lesson planners and embrace their role as designers of learning opportunities and educational spaces. Learning designers...
Leadership is no longer a novel concept, reserved for the executives and change makers of the world. There is a wide-spread delusion in our societies that a person must be in a position which is described as “leadership” before one...
The workplace is one environment where effective leadership is incredibly important. In this path you will learn that it can mean the difference between success or failure for the company. What makes a great leader? There isn't one simple answer...
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