Gamification is the application of game elements and digital game design techniques to non-game problems, such as business and social impact challenges. In this course, we are going to discuss the definition of gamification and how you can successfully apply...
A curated list of resources referenced during my guest lecture "Startup Marketing" part of the Growth Marketer program (2018) at the Berghs School of Communication in Stockholm. This list can be a good starting point for startup founders, ...
Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...
Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.
Essentially, everything you do on a daily basis involves sales. Whether you are selling an idea, a product, or a service (or being sold to), you are constantly engaged in the process of capturing an audience's attention, presenting some level...
Excellent customer service comes from character traits, not so much job skills. This path highlights the top four characteristics of stellar customer agents
It's good that you already know to keep the needs of the diverse learners in mind. Once you are aware that each individual learner has a different knowledge level, learning style preference, or cultural background, you'll want to improve the...
Do you consider yourself to be an effective person? Many of us could benefit from tweaking at least a few of our skills in order to become even more effective in our everyday lives. This is what we’ll be exploring...
Email remains the life blood of business communications. Every time you send an email, your reputation, effectiveness, and productivity are on the line. Whether you’re communicating with customers, partners, or colleagues, take a moment to make sure...
Take ownership of the customer experience for internal and external customers. Every person within an organization contributes to positive or negative customer experiences. A single person can impact culture, life morale, innovate products, and create...
Feeling empowered is the result of committing to the work you do, inspiring those around you, and staying focused on your dreams - no matter how big. Empowered leaders cultivate empowerment in others by approaching challenges with courage, creativity,...
Startups are their own special breed of organization, and working at one requires an understanding of the culture, challenges, and opportunities that can come along with these new businesses.
Welcome to Part 2 of the track How To Transfer To Online Training. This track will help trainers and learning managers who faced the problem of transferring courses and programs to the digital environment. It is recommended to begin with...
Typically when we think of gifts, positive thoughts come to mind. This is because gifts are usually connected with smiles and gratitude. This learning path is going to open your eyes to a non-traditional gift that has the potential to...
Do you truly understand your organizational culture and what you have to offer? Before you can find the perfect fit for your job opening you should consider where and how they will fit into your organization. Research has found that...
As a trainer in a world full of technology, you've got to add some tech to your instruction to keep up. Integrating more technology in your lessons will not only decrease your workload as the trainer, but it will also...
We think we are rational creatures, but we behave irrationally all the time. Interestingly, we are consistent in our irrationality. This is the strange and bizarre world of Behavioral Economics and can provide a facinating blueprint to the human...
Math calculations are embedded in our day to day lives and we’ve been calculating since birth…well not birth, but you get the picture. As we mature, so does the type of math we encounter and some of us grow to...
Many more employers are realizing that they rather have a pleasant team member than a highly skilled one. Of course, ideally, the new hire would be both pleasant and skilled, but if you needed to rely on one over the...
You have something to sell. It is an awesome concept that you believe the masses of consumers will thank you for. The curves. The lines. Everything is there and represented at a level of quality that cannot be matched! It...
This path is designed to help anyone who is interested in a career in Instructional Design or like many Instructional Designers, fell into it by accident and now you need to answer the question "What the heck am I doing?"...
Nowadays, the trend of education and technology development is changing, and new technologies emerge so fast that it is very difficult to keep track of all the resources at the same time. This learning path will offer some guidance...
The opportunity to appraise staff performance opens doors to improvement in workplace communication, employee engagement, and organizational goal alignment. In many workplaces, the performance management process culminates with an annual performance...
Have you ever struggled with a micromanager, a workaholic boss, or any other kind of difficult boss? Studies show that bad bosses are the number one reason people leave a job. This path will introduce the basic principles of managing...
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