Social media has drastically changed the way companies interact with current and potential customers. This path will help you capitalize on these interactions to support your marketing efforts, achieve specific organizational goals, and measure your...
The class is a hands-on mathematical problem solving class, using business applications, working with data in the spreadsheet program Microsoft Excel. Each module features exercises alongside a downloadable data set for hands-on application. Students...
Wouldn't it be perfect if your job postings always attracted the right fit? If the ideal candidate was the first to apply and your work was done after just one day of your ad being active? What if there was...
I remember my first day as a community manager. It was the summer of 2009, and I had just graduated from SUNY Geneseo. About four weeks earlier the founders at a new startup called Scribnia had offered me a job...
Kristen Hadeed knows failure. As the CEO of Student Maid, her first leadership disaster resulted in three-quarters of her workforce quitting on the spot. From that initial failure to handing over day-to-day operations to a leadership team comprised of...
Sooner or later, everyone finds themselves selling something. Contrary to popular opinion, the best sales people don’t all have their own style of selling. There is a process, and a series of practices that everyone can learn in order to...
Investigating confrontations between employees can become a challenging and scary territory to tread for new human resources professionals. What should I say? Who should I believe? Should I even write this down? HR leaders must be prepared to navigate...
In our consumer-driven, on-demand world, delivering amazing customer service is not just necessary - it's expected. Customer loyalty is built by providing an amazing experience while anticipating and creating Moments of Magic® for your customers al...
This path is a series of lectures from Dr. Bill Cope, a Professor in the Department of Educational Policy Studies at the University of Illinois. He is the Principal Investigator in a series of projects funded by the Institute of...
LinkedIn has great ways to make finding and applying to jobs faster and easier. Check out this info. to ensure a lean mean job search.
Many people link blockchain to bitcoin and cryptocurrencies in general. But it is not only related to digital currency. Let's try to better understand how this thrilling cyber code work.
Each week, Dr. Gonzales focuses on coaching and themes related to leadership in public education, focusing on the theme and related videos, articles, and photos. Check back at the beginning of each week and take a bit of time...for a...
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
Being creative is work that is full of meaning, joy, personal learning, and frustration. It's also a journey. This path was inspired by my journey as a creativity coach, teacher, blogger, and writer; I hope it inspires you and piques...
Emotional Intelligence, the ability to identify and manage your own emotions and the emotions of others, can be used to your advantage in work and in life. After completing this path, you should be able to define emotional intelligence, determine...
Your academic knowledge and skills may be spectacular, but do you have the social skills needed to be successful in the workplace? Professional etiquette is an unwritten code of conduct regarding the interactions among the members in a business...
We all have a personal brand. It is up to each and every one of us to understand what it is, what we believe in, what we are passionate about, what our value is and how to communicate all of...
Creating an employee schedule is an essential part of running your business - The good news is that doesn’t have to be difficult. This path is designed to help learn how to create staff work schedules faster, easier, and more...
Nothing has changed the practice of marketing more dramatically than the rise of social media. More than simply another advertising or public relations channel, social media requires a fundamental shift in the way we approach business. As an...
In today's digital world, people buy from those they know, like, and trust. The modern buyer is overwhelmed by choice, especially online. So how do you attract your target prospects? How will they find you if you don’t offer value...
Global teams make total sense for growing organizations in today's economy. The benefits of a dispersed team can often outweigh the convenience of a traditional in-office team in a number of areas; but they come with their own set of...
What does it mean to be resilient? We have all heard the word before. Often times it's about kids - they are so resilient. Right? After we grow up, do we stop being resilient? I think we probably do but...
Showing up every day feeling great and ready to rock. Parts of the 6 Vital Skills to Catapult Your Career series with Pete Mockaitis.
There is no ignoring the significance of the e-commerce industry. Its growth over the years has been phenomenal, constant, and ubiquitous. Even if the trend begins to slow down — we’re still talking trillions in global online sales each...
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