We all deal with difficult people in the workplace. Whether it is a difficult boss, colleague, or subordinate, when we understand more about what makes the difficult person tick, then we can better get what we want and need from...
Working for yourself, for a company, or even in your personal interactions, technology helps you get the job done: writing and editing, creating spreadsheets, email and calendaring. Google has a suite of tools designed for each of these tasks. There...
Open educational resources (OER) are educational materials made available for sharing, accessing and reusing through a public or open license; these materials have been used in the K-12 and higher education environments for years with much success....
Nothing has changed the practice of marketing more dramatically than the rise of social media. More than simply another advertising or public relations channel, social media requires a fundamental shift in the way we approach business. As an...
Presence, productivity, thinking, communication, relationships, and career management: your ability to manage and master each one of those moves you closer and closer to advancing your career. This path is one of the most comprehensive in Pete's...
Developing a strong work ethic is essential to career success. Your boss, colleagues, and clients expect the best from you! It's important to always bring your "A game" to the workplace, and these resources will help you be the best...
Email remains the life blood of business communications. Every time you send an email, your reputation, effectiveness, and productivity are on the line. Whether you’re communicating with customers, partners, or colleagues, take a moment to make sure...
According to the MIT Technology Review, people lost over $172 billion to hackers in 2017. That's a lot of money! In this short path, cybersecurity expert Joseph Steinberg gives us an introduction to how you can keep yourself safe online...
My professional inspiration stems from a collection of my personal experiences and journey. I have learned that flexibility is key, the power of a belief system and how knowing my value changes the way I enter any sales arena. This...
Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...
Closing your project is the last of the Eight Steps to a Successful Project. But it’s important to close your project down in an orderly fashion, so let’s take a look at what’s involved.
Whether you are a looking to sell or to buy a product or service, knowing how to effectively negotiate terms and conditions before entering into a business agreement is a crucial skill for success. Mastering this step in the dealmaking...
Welcome to the exciting, roller coaster world of blockchain for good, and crypto currencies. This curated list is intended to be provocative, interesting and insightful. There is so much more to this world than just articles about the price of...
Training needs assessments help you pinpoint performance problems that need to be solved and identify the best solution, whether that’s training, a different intervention, or some combination of both.
Professional conferences provide inspiration on the keynote stage, education in the breakout sessions, and (for many of us) perspiration during networking breaks. Wherever you fall on the continuum of introverts and extroverts, you can use conferences...
While I enjoy hearing, “You’re doing great!”, the follow-up sentence of, “Just keep doing what you’re doing!” doesn’t work for me. I want a clear and actionable roadmap of the things I need to do to get where I want...
A great customer experience drives every interaction an individual has with your brand. Product development, customer support, retail marketing - every department in your organization needs to be aligned to deliver an exceptional experience that turns...
Cross functional collaboration happens when a group of people with different functional expertise, often from different departments, come together to work toward a common goal. While this type of teamwork can be rewarding and can result in impactful...
Being creative as a job - is a tough job. Singer/Songwriter/Producer/Photographer Ben Folds is the definition of creativity at work - he is, among others, a prolific musician, an Artistic Advisor to the National Symphony, an improvisational composer,...
There is no ignoring the significance of the e-commerce industry. Its growth over the years has been phenomenal, constant, and ubiquitous. Even if the trend begins to slow down — we’re still talking trillions in global online sales each...
In our consumer-driven, on-demand world, delivering amazing customer service is not just necessary - it's expected. Customer loyalty is built by providing an amazing experience while anticipating and creating Moments of Magic® for your customers al...
Writing is an essential career skill. Whether it’s an email to a colleague or a thought leadership blog posts, your words represent you in the world at large. With planning and practice, you can become more effective and productive writing...
HR departments have changed a lot over recent decades. Previously they were known to serve two primary roles: hiring and firing. Slowly people are starting to realize the potential and power HR departments have within an organization. These changes...
Leadership isn't just for CEOs. Show leadership in your workplace by inspiring others to action through your commitment, engagement, teamwork, and enthusiasm. These resources will help you learn how!
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