There are two areas you should consider when Training Remotely: best practices and technology. Knowing PowerPoint doesn't make you a great presenter. Your content and delivery does. The same applies to teaching remotely. This curated content is targeted to corporate...
If you’re reading this, you’re interested in the way you speak. Too fast? Not fast enough? To many ummms and errrs? Too ‘flat’? Sounding boring? Everyone has their own voice and communication style. Sometimes really informal. Chatting to...
Many people link blockchain to bitcoin and cryptocurrencies in general. But it is not only related to digital currency. Let's try to better understand how this thrilling cyber code work.
One of the most important ways that organizations can ensure the success of their staff is through the strategic use of onboarding, the process of helping new hires adjust to their new jobs quickly and smoothly. According to the Society...
The engine of every company is customer acquisition. Customers translate into revenue which fuels job creation, investment and shareholder value. Without customers there is no business. While everyone in an organization has a role in driving business,...
Picture this: You have been tasked with the responsibility to plan a company-wide training event. You're ready to roll up your sleeves and get to work but have no idea where to start. If that sounds like a scenario you're...
Spreadsheets & Databases are powerful tools that can simplify processes and assist teams in being more efficient. There isn't a single industry that does not need to effectively organize its data, ranging from software companies to schools...
Nothing has changed the practice of marketing more dramatically than the rise of social media. More than simply another advertising or public relations channel, social media requires a fundamental shift in the way we approach business. As an...
For decades, demographers and workforce planners have been anticipating a transformation in the workforce, a trend that I call The Great Generational Shift. The shift is not only a function of population trends or demographics, but also in the norms...
Life often requires compromise - be it in the workplace or at home. From closing a sale with a new client to deciding on a what to have for dinner with your partner, negotiation skills can be applied toward successful,...
"Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...
The capacity for empathy is an amazing trait we all share - and an incredibly important skill in any workplace. Practicing empathy means putting yourself in another person's shoes to better understand their situation, frustration, or needs; but we ...
Ruby is a popular programming language that's easy to learn. Developed by Yukihiro Matsumoto in the mid-1990s, this is a dynamic, open source programming language with a focus on simplicity and productivity. In this path, you'll find resources ...
Gamification is the application of game elements and digital game design techniques to non-game problems, such as business and social impact challenges. In this course, we are going to discuss the definition of gamification and how you can successfully apply...
A curated list of resources referenced during my guest lecture "Startup Marketing" part of the Growth Marketer program (2018) at the Berghs School of Communication in Stockholm. This list can be a good starting point for startup founders, ...
Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...
If you're a manager, then you know your job entails more than just signing off on timecards and approving PTO. Part of your job is to ensure that your employees perform at their highest level. But how do you do...
Women are having a moment. If you read the right headlines, women are rising into leadership at some of the biggest companies in the world. Men are getting on the #metoo bandwagon and learning how to become allies in...
A brand evangelist is far more than just a satisfied customer. They are tireless promoters of your business who make advocating for your brand a way of life.
Virtual training has given organizations the ability to provide employees with the knowledge and upskilling they need regardless of whether they sit across multiple office locations or work remote. While there are many benefits such as cutting down on travel...
Imagine, for a moment, you had unlimited insight into the mind and behavior patterns of all of your customers and clients. That they simply told you what you spent hours trying to figure out. Now, realize the potential this has...
Having spent the better part of a decade (2011 - 2019) as a senior member of Yelp's leadership team, being on the receiving end of a frustrated client call was something we had no option but to get good at...
HELP WANTED! NOW HIRING! I WANT YOU! The days are long gone when job posts were very transparent and clear about who and what they wanted. Job ads are much more complicated now and your ideal candidate is sifting through...
Being creative is work that is full of meaning, joy, personal learning, and frustration. It's also a journey. This path was inspired by my journey as a creativity coach, teacher, blogger, and writer; I hope it inspires you and piques...
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