Curated By: Shenetta Byars There are several ways customers can pay for their goods and services, and more and more are being added as technology advances. This path covers the basics of collecting payments, processing the payments, and lastly,...
Training has evolved from simply checking completion boxes to a more comprehensive way an organization can ensure their learners have the necessary skills to complete their job and showcase their potential. A 'Training Needs Assessment' is so valuable because your...
Busy CEOs seldomly have time to focus on small details of daily life, much less what is on their plates. But as we all know, without health, there is no wealth.
Who are you? What do you stand for? What do you bring to the table? These questions, and more, can all be answered by a carefully-crafted personal brand. Your personal brand is the unique combination of skills and experience that...
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...
The objective of this path is to provide you effective steps to become more digitally savvy in the eLearning space. We will start reviewing simple solutions to transfer content into virtual sessions and moving into comprehensive options that offer to...
In order to create meaningful opportunities for learners to make choices and become self-directed in their learning, educators have to move away from being lesson planners and embrace their role as designers of learning opportunities and educational spaces. Learning designers...
When developing curricula and instructional materials, the most important guideline to keep in mind is “everything must be aligned with the learning goals.” Plan backwards.
This learning path will assist you, even if you are simply a learner at this moment, in curating content to build an engaging learning path on Catcat's platform.
In the past few months, online events have grown tremendously due to many people working remotely. I have attended events whereas half-way through the event, attendees' mind tends to shift because they lose interest in the presenter or speaker. Whether...
Business depends on customer satisfaction. It is essential that leaders focus on re-establishing trust and loyalty with their customers to maintain loyalty.
Having spent the better part of a decade (2011 - 2019) as a senior member of Yelp's leadership team, being on the receiving end of a frustrated client call was something we had no option but to get good at...
This path will discuss how to adapt instructional content and delivery methods for different learner levels and learning types; and alternative methods for determining training effectiveness. We will explore the different ways that people learn and how to deliver content...
After all of the research and market analysis, your organization decides to enter a new market. You know exactly what this means. You're up to bat. As a key member of the sales team, you have to now prepare to...
As a supervisor, one of your responsibilities is to provide performance feedback for the staff you're overseeing. It's important for them to know if the work they're doing aligns with the company's goals and mission, and it's also i...
Magnetism is an invisible force that keeps things connected. This is a very basic definition of the word, but quite applicable when discussing the rules of Sales. Typically people are drawn to people for reasons they can't clearly explain. Whatever...
"Organizations with stronger leaders can show twice the revenue and twice the profit growth." according to SHL Talent Measurement. Your employees are valuable resources and assets for your organization. As such, they are one of the main determining factors for...
It can be tough to know where to start when you need to take your event online. You have to consider the type of event, what you wish to accomplish, what success looks like, and more. And that's before considering...
Accountants help organizations maintain order within their numbers. Remaining in the black and keeping your books up to date is a way to ensure your organization's future growth.
The entire customer experience is now driven by digital means. Many, if not all, customer interactions with your organization no longer involve a physical experience. Customers need ways to feel connected and respected by the business leaders and all...
Now that you have identified the employees to develop into leaders, we have to make sure that they are developed with the proper tools to lead and the proper mindset to be effective in their jobs and in leading others....
Attending a great training can leave you feeling inspired, motivated, and ready to dig in. Conversely, attending a poor training session can leave you feeling just the opposite. Sometimes poor training experiences can leave a sour taste in your mouth,...
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