Global teams make total sense for growing organizations in today's economy. The benefits of a dispersed team can often outweigh the convenience of a traditional in-office team in a number of areas; but they come with their own set of...
Professional conferences provide inspiration on the keynote stage, education in the breakout sessions, and (for many of us) perspiration during networking breaks. Wherever you fall on the continuum of introverts and extroverts, you can use conferences...
Finding a job can be one of the most stressful things we do. Unfortunately, many of us find jobs we don’t love, and are often afraid to make the leap to something else when we are in a place we...
This path will give you all the tools you need to get your work to show up on Google.
Making the transition from Sales Rep to Sales Manager can be difficult. There’s a lot of new skills to learn and new relationships to forge. One critical element of your new job will be to manage training and give performance...
Gamification is the process of taking a learning experience and integrating game mechanics into it to motivate participation, engagement, and loyalty. Gamification takes the data-driven techniques that game designers use to engage players and applies them to non-game experiences to...
This path introduces the concept of multiple leadership styles and tendencies. At the end of the path, learners will be able to classify their own leadership style and identify the strengths and weaknesses of different leadership styles. Participants...
As a trainer in a world full of technology, you've got to add some tech to your instruction to keep up. Integrating more technology in your lessons will not only decrease your workload as the trainer, but it will also...
Working for yourself, for a company, or even in your personal interactions, technology helps you get the job done: writing and editing, creating spreadsheets, email and calendaring. Google has a suite of tools designed for each of these tasks. There...
Any user new to PowerPoint 2016 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft PowerPoint, including creating and saving...
Organization filters through every aspect of your life—in your home life, your relationships, your social life, and in your career life. Everyone is guilty of a little procrastination and laziness from time-to-time. Even Beyoncé needs a little...
Through his decades of experience in business, David Meltzer serves as a valuable source of insight and wisdom to the world of entrepreneurship. Use this path as a tool to gain further understanding on how to successfully start, pitch, market,...
You finished the training design. The trainer delivered the training. The learners enjoyed the learning experience and some of them described the training as "life-changing". Congratulations! Your hard work paid off. But wait, really? How can you prove it? If...
Whether you are a professional attending a virtual conference, a student transitioning to online learning or simply a person wanting to master something new with this newly discovered “free time”, chances are you are spending a lot more time in...
The engine of every company is customer acquisition. Customers translate into revenue which fuels job creation, investment and shareholder value. Without customers there is no business. While everyone in an organization has a role in driving business,...
“Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success.” — Pablo Picasso Goal setting is a very...
Customer experience (CX) is a driving force in every organization and has opened a whole new career path. What’s driving this movement is that how people and companies purchase goods and services has changed dramatically in the past ten years....
Catcat's mission is to help people learn the skills needed to reach their highest potential. We're proud to partner with Wellspring Living to provide access to valuable learning resources to support your educational journey.
Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired. The reason an organization can deliver good or bad customer service comes down to...
Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...
If your job requires you to plan or direct activities in coordination with other department managers, it is important to use proper communication and effective collaboration.
Buying your first home can be stressful: it's a weird, long process with lots of pitfalls and questions and signatures and documents and... (you get the picture). Sometimes, it's hard to know what's actually going on. This path features res...
The entire customer experience is now driven by digital means. Many, if not all, customer interactions with your organization no longer involve a physical experience. Customers need ways to feel connected and respected by the business leaders and all...
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