How to Bounce Back from a Social Media Disaster
Every company experiences its ups and downs on social media. Some days will be great; other days, not so much. Here's what to do when things suddenly go sour with your fans and followers.
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Digital Marketing in the Modern Age
I’ve curated this list of selections because their subject matter either irreversibly changed the way I see the world or articulates the lens by which I now see the world. I hope this is as helpful for you as it...
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Goal Setting Success
Top-level athletes, high achieving teams, and pretty much any successful business person and achiever in every field all set goals. In fact, the only thing between you and where you want to be is the execution of actionable steps towards...
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Design Training that Leads to Change
If you want to create an effective training program, it'll take more than just good content. This path is designed to give you key information, pointers and ideas for how to structure your next training program so that it can...
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How to Conduct a Training Needs Assessment
Training needs assessments help you pinpoint performance problems that need to be solved and identify the best solution, whether that’s training, a different intervention, or some combination of both.
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Negotiation Skills that Drive Results
At the workplace, we need to collaborate with others to achieve results. Whether these interactions are internal, with our colleagues, or external, with clients or providers; knowing how to effectively create and claim value in negotiation is an essential workplace...
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How to Further Develop Executive Potential Among Employees in Lower-level Positions
Once you have identified the employees in your company with high potential for leadership, there are ways to train them so that they become the leaders you need to steer your organization's success for years to come. As a result...
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Want Success in Business? You Need Strong Relationships to Get There
No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...
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Training Millennials? This Learning Guide can Help!
According to the Pew Research Center, Millennials (born between 1982 and 2000) are America's largest demographic segment in the workforce. As more and more Millennials are entering the workplace, the way we train and learn new information must evolve to...
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How to Incorporate Technology Into Learning Experiences, and Why
This learning path was created for those who need advice on incorporating technologies into instruction. There are many options, with more coming out daily, or so it seems. Incorporating technology like computer-based training (also known as eLearning), videoconferencing, learning management...
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Cultivating Diverse & Inclusive Workplaces
Developing a diverse and inclusive organization and network is just smart business. Teams, organizations, and networks benefit and grow from the unique experience of each member. This learning path explores why diversity in the workplace is so...
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Crypto & Bitcoin & Blockchain…Oh My?
Interest in Bitcoin and cryptocurrency (crypto) has grown as many early adopters have seen major returns on their original investments. This Path provides an introduction to cryptocurrencies and Bitcoin, looks at the risks and methods of investing in...
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Blind Spots When Evaluating Peer Instructors
Every instructor needs feedback about their work for professional development and the creation of a more effective learning solutions. But what do they get in this feedback? Usually, this is an evaluation of skills or training, but often there arу...
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Resolving Complaints: A Customer Service Toolkit
Resolving complaints is a challenging part of providing good customer service, but it's not impossible. Use these resources to learn how to handle angry, upset customers with ease.
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How To Maintain An Organized Inbox To Enhance Productivity
Overflowing email inboxes are not only sources of constant stress, but also can drastically decrease your work productivity. According to a report from the McKinsey Global Institute, an average employee spends 28% of their work time reading, writing or...
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Research and Identify Potential Customers for Products or Services
You have something to sell. It is an awesome concept that you believe the masses of consumers will thank you for. The curves. The lines. Everything is there and represented at a level of quality that cannot be matched! It...
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[Product] Knowledge is [Sales] Power
"Knowledge is Power" is a well-known maxim that's been attributed to many scholars; but no matter the origin, the maxim holds true. Sales is a knowledge game - from products and company, to your customers and competition. The more you...
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Empowering Your Mind with Positive Psychology
Twenty years ago when I struggled with depression, I had no idea about the tools I needed to stay mentally happy until my psychologist introduced me to them. Then I thought, “Why am I only hearing about this now?” We...
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Technology in Learning: Understanding Affordances
This path is a series of lectures from Dr. Bill Cope, a Professor in the Department of Educational Policy Studies at the University of Illinois. He is the Principal Investigator in a series of projects funded by the Institute of...
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Power of Pause
Many times in order for you to develop a healthy growth mindset and exceed within your career, you have to press 'Pause'. In the past there was a prevailing theme that presumed "doing more helps you succeed", but what if...
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Performing Financial Calculations
Math calculations are embedded in our day to day lives and we’ve been calculating since birth…well not birth, but you get the picture. As we mature, so does the type of math we encounter and some of us grow to...
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You're Hiring! Strategies to Find The Best Candidate
With the right tools, you can become a job post design genius. All you need to know are a few tricks of the trade and be prepared to present your organization strategically and candidly. Advertising for open positions is a...
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Microsoft PowerPoint 2010
Any user new to PowerPoint 2010 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft PowerPoint, including creating and saving...
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