The UX Questions Worth Asking
Great user experience isn’t the result of what you do with your hands — it’s the result of how you use what’s between your ears. That’s the core of what more than 80,000 students have learned in my online training...
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Creating Influence through Trust
Assuming that we understand what our clients want, need, and desire is dangerous. We need to look beyond our own point of view and understanding of the world and discover how others interpret it. That is why asking questions is...
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Conducting a Training Gap Analysis
The fun part about conducting a training gap analysis is that they provide you and your organization with so much needed information that you can repeat the process as many times as you need. Gap analysis can help you ensure...
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We All Need a Little Inspiration
Each week, Dr. Gonzales focuses on coaching and themes related to leadership in public education, focusing on the theme and related videos, articles, and photos. Check back at the beginning of each week and take a bit of time...for a...
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Microsoft Excel 2010
Any user new to Excel 2010 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft Excel, including creating and saving sheets,...
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Fear Is a Gift
Typically when we think of gifts, positive thoughts come to mind. This is because gifts are usually connected with smiles and gratitude. This learning path is going to open your eyes to a non-traditional gift that has the potential to...
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Measuring Recruiting Success
Most training and development specialists develop a keen eye for talent and create strategic ways to fit the right person in the right position. Recruitment is a team effort that requires insight and technical know-how. Luckily there are metrics that...
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Creating and Delivering Digital Learning Experiences
The objective of this path is to provide you effective steps to become more digitally savvy in the eLearning space. We will start reviewing simple solutions to transfer content into virtual sessions and moving into comprehensive options that offer to...
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Empowering Women in the Workforce
Feeling empowered is the result of committing to the work you do, inspiring those around you, and staying focused on your dreams - no matter how big. Empowered leaders cultivate empowerment in others by approaching challenges with courage, creativity,...
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Master the Art of Self-Confidence
In order to achieve workplace success, personal satisfaction and personal achievement, competence is essential. But without confidence, competence will only take you so far. Lack of confidence and a low self-esteem are two of the major things that...
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Working at a Startup: Things to Know
Startups are their own special breed of organization, and working at one requires an understanding of the culture, challenges, and opportunities that can come along with these new businesses.
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How to Devise Programs to Develop Executive Potential Among Employees in Lower Levels
According to the balance careers, developing and nurturing leaders is critical to the overall success of nearly any organization. An effective internal leadership program can be used not only for identifying and training potential executives but as both a retention...
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How To Sell To Decision Makers (Power)
Since the early 60's, psychologists have studied the behavior patterns of how individuals make purchase decisions. Although we are in another millennium and a few decades away from the 60's, that research is still accurate in understanding and predicting buyer...
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From Tables to Queries: Becoming Data Efficient
This path is for the data entry lovers at heart: those of us who enjoy manipulating letters and numbers into an intricate design which houses critical information for others' use, the ones who understand how to create spreadsheets and databases,...
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Customer Complaints – The Road to Success
Managing complaints is considered to be one of the ‘magic moments’ of the overall customer experience and can have a bigger impact on the way people feel about a business than the quality of its products or services.
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Check the Numbers: Ensuring Accounting Accuracy
Journalism students are taught to fact check, Law students are taught to fact check and in the world of accounting, one must always fact check. Check the numbers, review the supporting documentation, check for approvals, and recheck the numbers again....
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Understanding Ergonomic Support
Does your desk chair leave you sore? Are you unsure if you're getting the most out of your standing workstation and/or physioball? If you answered YES to any of these questions, it's time to learn more about ergonomic support!
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How to Incorporate Technology Into Learning Experiences, and Why
This learning path was created for those who need advice on incorporating technologies into instruction. There are many options, with more coming out daily, or so it seems. Incorporating technology like computer-based training (also known as eLearning), videoconferencing, learning management...
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"Let me Direct You to the Right Person": Helping Customers Connect with the Right Resource
As the customer service rep, you are the liaison between the customer and your company. It is your duty to help the customer in identifying what they need after listening to their inquiry or concern and then connecting them with...
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Improving Courses and Beyond!
During this training, we will review how to build professional relationships with Subject Matter Experts (SMEs), the true meaning of Best Practices, the value of alignment, and what active and accessible learning means. You will review select articles covering a...
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How to Close Your Project in an Orderly Fashion
Closing your project is the last of the Eight Steps to a Successful Project. But it’s important to close your project down in an orderly fashion, so let’s take a look at what’s involved.
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Wellspring Living
Catcat's mission is to help people learn the skills needed to reach their highest potential. We're proud to partner with Wellspring Living to provide access to valuable learning resources to support your educational journey.
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Define Your Next Project
Think of your Project Definition as the foundations of your project. As with a building, it doesn’t matter how robust the framework is nor how well you build the structure. If your foundations are not right, the building will fail. So,...
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Can You Answer An Accounting Question?
Accounting software is used for a variety of reasons, efficiency, processing invoices, track income and expenses, track payments to vendors, and organize financial statements to name just a few. But it serves no purpose if the accountant or bookkeeper...
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