TS (applicant tracking system) software makes it easier for companies to filter and vet resumes so HR can spend more time hiring and training top talent. Due to this, you need to make sure your resume can get through.
Stress is a natural part of life, but it doesn't have to ruin your day. Learn some strategies for addressing stress in the office and some tips for avoiding it altogether.
Virtual training has given organizations the ability to provide employees with the knowledge and upskilling they need regardless of whether they sit across multiple office locations or work remote. While there are many benefits such as cutting down on travel...
We will explore what Internet of Things (IoT) is, what to expect from it in terms of economic impact and other related interesting stuffs.
Hopefully, this learning path will help you when you need to switch from delivering learning in a face-to-face environment to an online experience. We can often assume that simply uploading our content to an online environment will do the job,...
Any user new to PowerPoint 2010 will benefit from this path, which is based on the Goodwill Community Foundation's video tutorials. These bite-sized videos cover basic and advanced functions of Microsoft PowerPoint, including creating and saving...
To the untrained eye, an upset customer seems like a problem for business. Actually, this customer is offering you a gift to improve your practices and further delight your customers.
Resolving complaints is a challenging part of providing good customer service, but it's not impossible. Use these resources to learn how to handle angry, upset customers with ease.
This is an all call for the serial fear mongers amongst us. Those of you who know you need to make a move, or take a leap, but fear has you in its awesome clutch. I challenge you, without judgement,...
This path is for the data entry lovers at heart: those of us who enjoy manipulating letters and numbers into an intricate design which houses critical information for others' use, the ones who understand how to create spreadsheets and databases,...
Cross functional collaboration happens when a group of people with different functional expertise, often from different departments, come together to work toward a common goal. While this type of teamwork can be rewarding and can result in impactful...
If your job requires you to plan or direct activities in coordination with other department managers, it is important to use proper communication and effective collaboration.
Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.
Someone once told me, "Feedback is a gift." This may be true, but constructive criticism (even when it's well-intentioned) can often be hard to take. This path is part of my own learning journey -- I've gathered these resources to...
Greetings, I am an executive coach and leadership educator who helps women and men live and lead more purposefully. My approach to executive coaching builds upon an individual’s personal goals as well as a desire for improvement and impetus to...
We all have a burning desire to create. It's in our DNA - Whether it's to create art, or to craft a billion dollar business idea, there's not a single person in the world who wants to be perceived as...
Now it's time to get into the business side of the digital media field. Marketing is a major part of creating content, so here are some basics you should know before jumping in. In this section, we will discuss key...
Whether you are a professional attending a virtual conference, a student transitioning to online learning or simply a person wanting to master something new with this newly discovered “free time”, chances are you are spending a lot more time in...
Most managers don’t perform the management responsibilities of their job unless there is a "special occasion": 1. Something goes wrong 2. More work has to be heaped onto an employee 3. Changes of course or new strategies have to be...
Typically when we think of gifts, positive thoughts come to mind. This is because gifts are usually connected with smiles and gratitude. This learning path is going to open your eyes to a non-traditional gift that has the potential to...
Get the tools you need to build, lead, and engage diverse teams.
Native of Jersey City, New Jersey, Lefty has long known that anything worth having wouldn't come easy. He learned at an early age that there would be many days of hard work and sacrifice. He knew that the key to...
Assuming that we understand what our clients want, need, and desire is dangerous. We need to look beyond our own point of view and understanding of the world and discover how others interpret it. That is why asking questions is...
Many more employers are realizing that they rather have a pleasant team member than a highly skilled one. Of course, ideally, the new hire would be both pleasant and skilled, but if you needed to rely on one over the...
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