Whether you’re managing a team of 100 or a team of 1, you want to be an effective leader and coach, one that can both motivate, influence, and inspire the people you work with. A critical component to leading a...
Sales Engineer (SE), Sales Architect (SA), Solution Engineer (SE), Solution Consultant (SC), Technical Account Manager (TAM), Pre-Sales Consultant (PSC)...no matter what you call your role, one area should remain top of mind: Collaborating. Good collaboration with the sales team, product...
During this training, we will review how to build professional relationships with Subject Matter Experts (SMEs), the true meaning of Best Practices, the value of alignment, and what active and accessible learning means. You will review select articles covering a...
A customer presented you with an issue. After several minutes of back and forth, you solved it. The hard part has been accomplished. Whew! But now, you've hit another wall. What should you do after the customer issue has been...
Create, maintan
Brand engagement creates the potential for your customers to interact with your organization's offerings in authentic ways. One activity below explains how Excited and engaged customers bring in 23 percent more profits. However, with advancing...
Welcome to HR Basics! The task of recruiting, training, and placing your first employee may be a little daunting but have no fear. The strategies included within this path will teach you best practices for recruiting and placing qualified personnel...
I remember my first day as a community manager. It was the summer of 2009, and I had just graduated from SUNY Geneseo. About four weeks earlier the founders at a new startup called Scribnia had offered me a job...
The moment you enter the front area for your interview, your body immediately responds. Your palms are sweaty. Your clothes feel tighter than normal. You're also trying to calm the dance batter between your stomach and butterflies. Yes, this is...
Authentic networks are based on authentic connections; the act of surrounding yourself with people who feel right to you. An authentic network is exactly what these two words suggest -- a network of people you intentionally engage with in order...
The interview can be the make-it or break-it moment of your job search process. Not only do employers want to talk to you about your skills and experiences, but they want to know if you're a good fit for their...
After all of the research and market analysis, your organization decides to enter a new market. You know exactly what this means. You're up to bat. As a key member of the sales team, you have to now prepare to...
Instructors of all kinds have to create and deliver courses. Whether you are a teacher or a trainer delivering information to children or adults, you will have to employ techniques to address the needs of your unique group of learners....
We all know the feeling. You have to get up in front of an audience, and it can be nerve-wracking knowing how to present the right information, with a clear set of slides, in an engaging way. We have all...
You see an exciting job opportunity online and you are thrilled about the opportunity to apply. The posting asks that you send your resume and cover letter in an email. This is your chance to make a great first impression....
Trainers should deliver content that has a clear message, is impactful and actionable, and most of all, is useful and relevant to your learners. Also, you have to consider all of your tools and methods to engage your audience.
Think about all of the relationships in your life—coworkers, bosses, partners, friendships, family members, neighbors. Do any of these relationships leave you feeling drained, depleted, cautious, avoidant, on edge, nervous, anxious, guilty, or tense? You may be experiencing a toxic...
You know how to delegate, but are you missing the mark when it comes to delegating effectively? Avoiding delegation mistakes can make the difference between a productive team and an unproductive one. Learning to avoid these pitfalls can be the...
Have you ever had to teach a course or workshop either face-to-face or online, where you have a lot of content to share, but you don't know what learning activities you can implement to check that students have acquired the...
With 50% of employees expected to work remotely from next year, mastering remote meetings is fast becoming a critical skill. As in any meeting, you need to get together to get something done: to make decisions, present ideas, collaborate creatively...
Being successful at work is incumbent on learning new things. But there are so many new things to learn! How do we as individuals learn as fast as we need to and, more importantly, actually retain that information? This path...
Startups need users. A LOT of users. Learn growth strategies from some of the best and the brightest in the business with these resources, which include videos and articles from staff at Facebook, Pinterest, LinkedIn, Zendesk, and more.
You’re in the delivery stage of your project, so now you need to assess your project’s performance. Here are a selection of videos and articles that will give you the information you need to get started.
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