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Management & Leadership

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  • Emerging Leadership

    "Emerging Leadership" is a great crash course for anyone moving into a leadership position. There are four short videos based on interviews I've conducted with business professionals in diverse industries.

  • Soft Skills 101

    Hard skills get you in the door. Soft skills determine where you go. Hard, technical skills are unquestionably a barrier to entry for many fields, but research shows that soft skills are what differentiate employees once they are within a...

  • How Customer Complaints Can Improve Business

    A customer presents a customer service agent with an issue. The customer service agent presents a solution to the customer. The customer is satisfied with the solution. What now? The customer is dissatisfied with the solution. What now? In...

    Curated by Tiffany Calandra
  • Providing Feedback: A Supervisor's Guide

    As a supervisor, one of your responsibilities is to provide performance feedback for the staff you're overseeing. It's important for them to know if the work they're doing aligns with the company's goals and mission, and it's also i...

  • A Practical Approach to Improving Culture

    There has been a long-held myth in the business world that workplace culture is either too squishy or too complex to define and manage like other core business functions—and that is simply not true. In fact, culture is arguably one...

    Curated by Jamie Notter
  • The Discipline of Delegation

    Relinquishing work sounds easy, but there's an art and science to delegating effectively. In this path, you'll learn more about the psychology behind delegation and how you can use it as an opportunity for development for your team.

    Curated by Julia Huprich
  • Delegation Mistakes to Avoid

    You know how to delegate, but are you missing the mark when it comes to delegating effectively? Avoiding delegation mistakes can make the difference between a productive team and an unproductive one. Learning to avoid these pitfalls can be the...

    Curated by Julia Huprich
  • Keeping Your Remote Team On Track

    Given the rise of video conferencing, the Slack app, virtual project management websites like Coschedule and Trello, remote working has never been easier or more convenient. Of course, it raises the question, who is it convenient for? Yes, you can...

    Curated by Nicole Lipkin
  • Become the Person Others Follow

    Along your road to success, you will encounter various types of leaders. Over a decade of teaching, seeing people with no leadership experience emerge as effective, confident, able leaders has proven that leadership can be taught, like any social,...

    Curated by Joshua Spodek
  • Creating a Customer-Focused Culture

    Today’s customers are more demanding and knowledgeable than ever, and their loyalty is fleeting. Organizations find that what worked in the past does not guarantee future success. However, the best in the business know that having a customer-focused...

    Curated by Lisa Ford
  • The Intersection of Creativity & Leadership

    Leadership is no longer a novel concept, reserved for the executives and change makers of the world. There is a wide-spread delusion in our societies that a person must be in a position which is described as “leadership” before one...

    Curated by Neville Garnham
  • Leader SMART

    Being an effective leader at any level requires much more than just knowing some leadership principles and having a small collection of leadership skills. Your success depends completely on how SMART you are about WHO you are before you ever...

    Curated by Lynn Wicker
  • We All Need a Little Inspiration

    Each week, Dr. Gonzales focuses on coaching and themes related to leadership in public education, focusing on the theme and related videos, articles, and photos. Check back at the beginning of each week and take a bit of time...for a...

  • The Leader's Guide to Giving Effective Feedback

    Many leaders will say that providing constructive criticism and negative feedback is tough: deciding what to say, and when, can be a challenge. It doesn't have to be, though. These resources will have you giving meaningful, effective feedback to yo...

    Curated by Julia Huprich
  • The Learning Leader

    Leaders are learners. The best leaders never stop working to make themselves better. As Kobe Bryant once said, "There is power in understanding the journey of others to help create your own." This path has been designed to help you...

    Curated by Ryan Hawk
  • Evidence-Based Management

    This path will introduce you to the basic principles of Evidence-Based Management, a revolutionary approach that is changing how we manage organizations, teams and people at work. For many years we have based our decisions on intuition and advice from...

    Curated by Lorenzo Gallì
  • The Neuroscience of Leadership

    How would your business grow if you could become smarter overnight? What would the impact be if you could tap into more parts of your brain to increase innovation, creativity, emotional engagement, vision, feelings of safety, belonging, and...

  • Leadership in a Digital Age

    What does it mean to be a “Digital Leader”? Is it a title reserved for only technology giants or businesses with seemingly bottomless budgets? The truth is that any business can excel at digital leadership and management, regardless of its...

    Curated by Philip Gutierrez
  • How to Build a Winning Team

    Building a team is tough enough - but building a winning team that stays engaged and focused, champions one another, and communicates openly - even tougher. Discover what it means to build a team that wins and learn how to...

    Curated by Chester Elton
  • How to Quit Your Job & Be Your Own Boss

    Today, an astonishing one in seven of us run their own business. Self-employment is now, more than ever before, a realistic dream for millions – and while no one will ever claim it’s easy, it might just be the best...

    Curated by Carl Reader
  • Become the Leader Others Will Follow

    Greetings, I am an executive coach and leadership educator who helps women and men live and lead more purposefully. My approach to executive coaching builds upon an individual’s personal goals as well as a desire for improvement and impetus to...

    Curated by John Baldoni
  • Making the Transition to Management

    Have you recently been promoted to a management role? Congratulations! After you take a moment to celebrate, dive into this path, which will help you understand your new role, avoid some common mistakes, and make a great first impression with...

    Curated by Philip Gutierrez