What I like about John Hagel's perspective in this video, is how he describes the significant shift in the future of work from the standpoint of what we can do to innovate and make existing jobs more sustainable based on the idea of a learning economy focus on employee experience.

Through the lenses of employee experience, scalable learning can be transformed into a customer-grade journey, where connecting talented people inside your organization can be as critical as connecting them with smart people outside the organization.