First of all, what do we mean by "Needs Assessment"? The following articles will define this concept and address pushback that learning professionals experience when they do these.
There are many times when the solution the organization will have is "create a training". As a learning professional, you find yourself in the place that you can seek to understand the situation and offer creative responses. Conducting the needs analysis is the first step to determining if training is, in fact, the best resolution to the problem.
Once you know that training can help you solve the problem, you need to know who the audience is for the content. Knowing your audience is super important when developing any type of content. Developing personas to be reflective of your audience will help you as you start working through content and conducting your course level needs analysis. These next few resources will help you understand the importance and idea behind learner personas.
You've learned about the organization, you know the problem you want to solve with training, and you know the audience. Now it's the time to dig in on the content and do a course level needs assessment to establish how you can help the audience make the change requested by the organization. Let's take a look at these following articles to learn more: