Kristen Hadeed knows failure. As the CEO of Student Maid, her first leadership disaster resulted in three-quarters of her workforce quitting on the spot. From that initial failure to handing over day-to-day operations to a leadership team comprised of millennials, Kristen has learned what it takes to create a work environment that brings out the best in people of all ages. Student Maid has employed hundreds of people and is known for its culture of trust, accountability and empowerment. Many of the students who have worked with Student Maid have gone on to run their own businesses and receive highly sought-after positions in companies around the world.
Failing Well: Strategies to Achieve Success
"Failure is really important; because it causes you to reflect, and to grow and learn - in that moment."
"Not only are screw ups normal when you're in a position of leadership, but the best thing you can do when you screw up is to admit it and say it out loud — and that's when people start to trust you."
"I think the best thing you can do to create a culture where people feel safe messing up and they're comfortable taking risks, is by saying out loud - that you've mess up, that you've taken risks - because people model that behavior"
"It's really about allowing yourself to be curious - allowing yourself to try things, to take risks, to be brave, to have courage when maybe, it's easier not to."
These resources can be found at your local public library or favorite bookstore.