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Communication

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  • Mastering Public Speaking

    We all know the feeling. You have to get up in front of an audience, and it can be nerve-wracking knowing how to present the right information, with a clear set of slides, in an engaging way. We have all...

    Curated by Jono Bacon
  • Writing Essentials

    Writing is an essential skill for business today. Most people are terrible at it. This course provides an overview about why writing is so important for your career. This course is for anyone who wants to gain tips and suggestions...

  • Crafting Your Email Management System

    You are, once again, trying a new productivity method. You cycle between The Pomodoro Technique, writing effective to-do lists, Stephen Covey's methods, Kanban, Zen to Done, Getting Things Done and countless others! You are determined to find a...

    Curated by Tiffany Calandra
  • Inbox "Zero": Organizing for Efficiency

    Cracking the code for managing your email feels like winning the lottery. Unfortunately, I've only personally experienced one of these phenomena. Hopefully, after completing this learning path, you can join me and discover the best way to organiz...

    Curated by Tiffany Calandra
  • Email Isn’t Dead. Make Sure You’re Doing It Right

    Email remains the life blood of business communications. Every time you send an email, your reputation, effectiveness, and productivity are on the line. Whether you’re communicating with customers, partners, or colleagues, take a moment to make sure...

    Curated by Anne Janzer
  • Customer Salutations: A How-To Guide

    It may sound silly but simply greeting your customer goes a long way. In a matter of seconds, customers begin to form their opinion of your business and a forced or generic opening line will not seal the deal.

    Curated by Anusha Whittaker
  • Active Listening: A Communication Guide

    Stop hearing and start listening! In order to really connect with your customers, managers, and colleagues, active listening is key. These resources can help you develop the skills that can serve as the foundation for good communication.

    Curated by Anusha Whittaker
  • Becoming A Connector

    It’s as simple as this: connection drives results. Networking, branding, communication, and even top notch ideas are only bits and pieces without human connection. Regardless of your goal, who you know and who knows you goes a long way. By...

  • Phone Skills for Everyone

    "Answering the phone" sounds like an easy task, right? But there's a lot of pressure to do it right. Each time the phone rings, it's an opportunity to make a good impression on someone on the other side, whether it's...

    Curated by Trey Williams
  • How to Be a Better Business Writer

    Writing is an essential career skill. Whether it’s an email to a colleague or a thought leadership blog posts, your words represent you in the world at large. With planning and practice, you can become more effective and productive writing...

    Curated by Anne Janzer
  • How to Be a Public Speaker

    You have the idea, the business plan is written, and you know the steps to take to turn your idea into a reality... but there is one piece of the pie missing: communicating your idea to the world. If you...

    Curated by Alexa Carlin
  • Upgrade Your Communications Tool Belt

    When you boil it down, communication affects everything we do. Excellent communication is key to any successful endeavor. Poor communication can ruin even the most straightforward task. Boning up on communication skills is a no-brainer, but where do...

    Curated by Joss Ellison
  • Be Assertive & Build Self-Confidence!

    Merriam-Webster Online defines assertiveness as being "disposed to or characterized by bold or confident statements and behavior." Many people confuse assertiveness with anger & aggression; but being assertive is simply an expression ...

    Curated by Jillian Cooper
  • Boosting Your Powers of Persuasion

    Persuasion is the process of changing a person’s attitude or behavior by using words to convey a combination of reasoning, logic, feelings or information. Knowing how to effectively get people to see things your way is the gentle art of...

    Curated by Jillian Cooper
  • There’s Speaking. And there’s Public Speaking.

    If you’re reading this, you’re interested in the way you speak. Too fast? Not fast enough? To many ummms and errrs? Too ‘flat’? Sounding boring? Everyone has their own voice and communication style. Sometimes really informal. Chatting to...

    Curated by Danish Dhamani
  • Improve Your Business Writing

    Writing well is critical to your success at work. These resources will help you navigate some common pitfalls in the English language and apply new skills to common business tasks.

    Curated by Jillian Cooper
  • Getting Interpersonal: Communication Skills

    Interpersonal skills are the fundamental elements on which many other skills, in life and work, are built. This path introduces you to a basic, but crucially important, interpersonal skill - communication. Explore why interpersonal skills matter, what...

    Curated by Chris Baker
  • Mastering Your Next Presentation

    Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.

    Curated by Jillian Cooper
  • Mastering Your Next Presentation

    Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.

    Curated by Megan Breiseth