A) There's no clear purpose or goal to the training
B) Employees don't know "what's in it for them"
C) The broader professional development path or specific training session hasn't been effectively designed
E) The training content or method is repetitive and unengaging
F) The trainer or facilitator doesn't understand how to train well
An instructional designer is often called to help resolve any (or sometimes all) the above issues. In this learning path, you'll learn about the different issues that lead to classroom disasters and how to avoid them!
When interacting with clients (supervisors, employees, trainers, etc) it is important to clarify what the precise issue is. Does the supervisor need to develop professional development classes for their staff? Or does it already exist and their staff keeps falling asleep? Do the trainers need to "train" more effectively? The potential for a classroom disaster can occur long before the trainer walks in the room (or the webinar session begins); they can result from poor planning by supervisors who are expected to arrange for personal development opportunities and technical training for their staff members. The following articles are useful resources that can be used by supervisors or by those seeking to train new supervisors in crucial skills.
When a training session is good, you know it quickly. Unfortunately, you can also tell quite quickly when the training session is less than engaging. The following articles can be useful to trainers who would like to go beyond the normal training format. These articles discuss instructional techniques such as role playing, team exercises, simulations, and videos.
The quality of the content you choose impacts the way your learners can engage, retain, and reference the information presented. Also, the activities you select should work in tandem with the type of content you present. When developing a training program to help learners maintain or improve their job skills, it's important that you capture your audience's attention, and sustain it throughout your training. The resources below offer helpful solutions like storytelling techniques and 'train, don't educate' to ensure you don't experience a classroom disaster due to poor content.