Delivering Moments of Joy
Are you interested in learning more about what it means to deliver these moments of joy to your customer?
Check out the following links to learn how to razzle-dazzle any customer in your path:
3 Ways to Surprise and Delight Your Customers
This article offers these three ways to delight your customers:
- Constantly be on the lookout for ways to "surprise and delight"
- Create opportunities for your business to do amazing, special things for your customers and fans
- Deliver human responses, always
This second article provides specific examples of top companies surprising and delighting their customers!
9 Companies That Nailed The Whole "Surprise and Delight" Thing
Reflections
There were several different methods companies took to providing delightful experiences to their customers/clients in the second article above. Which one was your favorite and why? Can you think of anytime a company did this for you? How did you feel? If you did not have this experience (yet), can you think of ways you can do this for your customers/clients? What do you want them to feel?
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