10: Manage Participant Behavior
It is your job as meeting leader to intervene on behaviors that derail meetings. It is your job to set the climate for engagement by encouraging productive behavior and discouraging unproductive behavior. Nothing thwarts engagement like letting bothersome behavior run rampant in your meeting. To make matters worse, allowing unproductive behaviors to go unchecked breeds more unproductive behaviors. For example, letting one participant dominate the conversation creates fertile ground for others to disengage, drop out, or disappear into their electronics. If you have ground rules, this is when you and others enforce them.
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8 Ground Rules for Great Meetings
If you want your team to be effective, you need meeting ground rules - and you need agreement about how to use them. Many teams that have ground rules don't regularly use them. But having rules in place that you consistently enforce can significantly improve how your team solves problems and makes decisions.