The moment a customer enters your store, the clock is ticking. How your customers engage your organization begins the moment they cross your threshold. Greeting the customer quickly sends a message that your company is customer-centric and values quality service. Friendly facial impressions, engaging questions and making eye contact are all small gestures that go a long way. Learning how to properly greet your customers lays the groundwork for larger engagement campaigns. It all begins with 'Hello".

This learning path is for you if you work for or with any company who interacts directly with your customers in person or digitally.