At Disney, it’s not magic that makes it work, it’s the way we work that makes it magic. Our secret to the magic is our cast members. We don’t hire people and make them nice, we hire nice people. We don’t hire people and motivate them. We hire motivated people. Once we hire the right people, we train them so they are empowered to carry out their job with clarity. And we treat them right. We want each employee to matter, and more importantly, know they matter.

In this path, I will lead you through the magic formula: Hire them Right, Train Them Right, Treat Them Right. If you are a supervisor, manager, or have ambition to be one, this path will show you how to create a culture where people will be lining up to work with you.