The begrudged sales call. You understand the fundamental principles behind selling, but you still dread the 'sales call'. There are several ways to manage a sales call, however, the 8 steps detailed below include the most succinct way you can go from prospect to repeat customer. The steps include: preparing for the call, the introduction & greeting, qualifying your sale, surveying your prospect(s), handling objections - if necessary, your dynamic presentation, closing the deal and finally, customer maintenance. The activities below detail tangible ways you can learn to maneuver each phase of the sales call to open doors that were previously closed, closed deals and foster long lasting relationships.