Here's the good news: For those who want to make their workplaces more fair, there are real, concrete steps available to get there. Williams outlines three steps that companies should take: First, conduct internal research to identify areas of possible bias; second, identify key metrics for tracking the results of interventions; and finally, make a change that will curb the effects of these subconscious prejudices on an ongoing basis-Williams calls these interventions "bias interrupters."