The reality of today’s global economy is changing the way employers look at their staff. While relevant experience and technical know-how remain must-haves for employers, they are also looking for employees with the ability to understand people from different cultural backgrounds, build trust, demonstrate respect, and speak other languages. This path will help you understand the importance of intercultural skills and help you hone your "CQ" (or cultural intelligence).
Why do employers value intercultural skills? Why is this important? How will these skills help you at work? The resources in this section focus on the value of supporting a multicultural environment and give you an opportunity to evaluate your skills.
Successfully working across countries, languages, and cultures requires a cultural competence that must be developed. In today's multicultural, global world, we're often faced with working with others from different backgrounds and ethnicities. How you operate in these situations is your cultural intelligence (CQ). Learn how you can develop your CQ with these resources.
the importance of cultural intelligence within a global organization.
Cultural IntelligenceWorking Successfully With Diverse Groups
3 New Ways to Sharpen Your Global Business Skills
How to Successfully Work Across Countries, Languages, and Cultures
Cultural Competence: Navigating Complexity in an Intercultural World
Communicating with people from your own culture can be tricky, and communicating cross-culturally is even harder. We all struggle with getting our message across, but these resources will help you better communicate in today's diverse workplace.
When people from different backgrounds, cultures, and countries come together, conflict is inevitable. Learn some techniques for avoiding and diffusing conflict with these resources.
Are you leading a multicultural team? There are some specific challenges you'll face, but you can prepare yourself for them with these resources.