Merriam-Webster Online defines assertiveness as being "disposed to or characterized by bold or confident statements and behavior." Many people confuse assertiveness with anger & aggression; but being assertive is simply an expression of confidence - be it in your self, your work, or your team. This learning path will help you pinpoint what assertiveness is - and isn't, recognize the importance of self-confidence in practicing assertiveness, and identify ways you can apply assertiveness to diffuse aggression, even passive-aggression (aka the worst).