Interpersonal skills are the fundamental elements on which many other skills, in life and work, are built. This path introduces you to a basic, but crucially important, interpersonal skill - communication. Explore why interpersonal skills matter, what it means to be a good communicator, how to stay observant and engaged while communicating, and how to truly be heard when it's your turn speak up.
Getting Interpersonal: Communication Skills
Interpersonal skills are key to successful relationships, in life and work. Explore the fundamentals of interpersonal skills, assess your current skills, and review research from Harvard University that proves just how much "people skills" matter.
"Communication" can serve as an umbrella term for a variety of topics. The resources in this section focus on the basics, and benefits, of being a good communicator and ways to develop your own communication skills.
The ability to really listen is one of the most powerful, but underutilized, tools in the communication toolbox. Explore active listening, assess your current listening skills, and follow up with ways you can practice active listening to improve communication.
Good communication requires more than our ability to speak or hear. Learn about non-verbal communication, why body language is essential to communication, and ways to develop your own non-verbal communication skills.
As discussed in previous sections, good communication means developing your ability to really listen, engage, and observe - but being able to deliver a clear and concise message when it's your turn to speak is also key. Focus on verbal communication skills and improve your own with the best practices and tips shared in this section.
Speaking up doesn't always mean you'll be heard. Learn how to communicate with confidence from experts in the field. Explore ways to project confidence while communicating and how to communicate so that people both listen and carry your message forward.