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  • Ensuring the Effectiveness of Learner Assessments

    The Learning & Development field has grown by leaps and bounds over the last decade. Learning Professionals have expanded their expertise and can now be seen in every facet of the business. Aligned with this expansion is the role of...

    • Path
    • Duration 44m
    • Rating 5.0
    • Intermediate
  • Your Sales Team + Trade Shows (Conferences) = Success!

    Trade association meetings, trade shows, and conferences are all (still) worthwhile endeavors for your organization, particularly the sales teams. Essentially, anywhere your brand can be seen by prospective clients with a clear ROI, it is worth it. Your organization can...

    • Path
    • Duration 45m
    • Rating 5.0
    • Beginner
  • Listen & Learn: How to Sell in New Markets

    After all of the research and market analysis, your organization decides to enter a new market. You know exactly what this means. You're up to bat. As a key member of the sales team, you have to now prepare to...

    • Path
    • Duration 38m
    • Rating 5.0
    • Beginner
  • How Customer Complaints Can Improve Business

    A customer presents a customer service agent with an issue. The customer service agent presents a solution to the customer. The customer is satisfied with the solution. What now? The customer is dissatisfied with the solution. What now? In...

    • Path
    • Duration 1.3h
    • Rating 5.0
    • Advanced
  • Toxic Relationships at Work: Signs, Help, and What To Do

    Think about all of the relationships in your life—coworkers, bosses, partners, friendships, family members, neighbors. Do any of these relationships leave you feeling drained, depleted, cautious, avoidant, on edge, nervous, anxious, guilty, or tense? You may be experiencing a toxic...

    • Path
    • Duration 1h
    • Rating 3.0
    • Beginner
  • Measuring Instructional Effectiveness

    Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...

    • Path
    • Duration 1.2h
    • Advanced
  • The Power of Assessment!

    We all know that assessments can help our learners to understand where they are at and what they have to learn, while also helping us as learning designers to assess whether our content aligns with our learning outcomes. But how...

    • Path
    • Duration 57m
    • Rating 5.0
    • Intermediate