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Live Events
  • How to Convert Customers to Brand Evangelists

    A brand evangelist is far more than just a satisfied customer. They are tireless promoters of your business who make advocating for your brand a way of life.

    • Path
    • Duration 58m
    • Rating 5.0
    • Beginner
  • The Angry Customer: Your Greatest Opportunity to Shine!

    Having spent the better part of a decade (2011 - 2019) as a senior member of Yelp's leadership team, being on the receiving end of a frustrated client call was something we had no option but to get good at...

    • Path
    • Duration 35m
    • Rating 4.9
    • Beginner
  • You Can't Turn Training Into A Game! Or Can You?

    Gamification is the process of taking a learning experience and integrating game mechanics into it to motivate participation, engagement, and loyalty. Gamification takes the data-driven techniques that game designers use to engage players and applies them to non-game experiences to...

    • Path
    • Duration 52m
    • Rating 5.0
    • Beginner
  • Eating the Frog First: Creating an Efficient Calendar

    "If it's your job to to eat a frog, it's best to do it first thing in the morning. And if it's your job to eat two frogs, it's best to eat the biggest one first." -Mark Twain There's always...

    • Path
    • Rating 5.0
    • Advanced
  • Mastering Public Speaking

    We all know the feeling. You have to get up in front of an audience, and it can be nerve-wracking knowing how to present the right information, with a clear set of slides, in an engaging way. We have all...

    • Path
    • Duration 2.5h
    • Rating 5.0
    • Beginner
  • How to Conduct Insightful Customer Interviews

    Imagine, for a moment, you had unlimited insight into the mind and behavior patterns of all of your customers and clients. That they simply told you what you spent hours trying to figure out. Now, realize the potential this has...

    • Path
    • Rating 5.0
    • Advanced
  • Maximizing the Benefits of Online Learning

    Whether you are a professional attending a virtual conference, a student transitioning to online learning or simply a person wanting to master something new with this newly discovered “free time”, chances are you are spending a lot more time in...

    • Path
    • Beginner
  • How to Design Your Job Posting for the Ideal Candidate

    HELP WANTED! NOW HIRING! I WANT YOU! The days are long gone when job posts were very transparent and clear about who and what they wanted. Job ads are much more complicated now and your ideal candidate is sifting through...

    • Path
    • Rating 5.0
    • Advanced
  • Sales Skills Focus: Cold-Calling

    Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...

    • Path
    • Rating 5.0
    • Beginner
  • Designing Learning Activities For Different Learning Modalities

    Have you ever had to teach a course or workshop either face-to-face or online, where you have a lot of content to share, but you don't know what learning activities you can implement to check that students have acquired the...

    • Path
    • Duration 1.4h
    • Rating 5.0
    • Beginner
  • The Secrets to Hiring Great Employees

    Hiring the wrong employee is a mistake that can cost your organization thousands of dollars in wasted productivity and salary costs. But how do you get it right? Here, experts share some of their tips, tricks, and secrets to success.

    • Path
    • Rating 5.0
    • Intermediate
  • Product Demo: Selling Your Pitch To The Audience

    What happens after a product demo is given? Was it enticing enough to keep the client interested? These questions will be answered throughout this path. Usually, the following step after a product demo, or any type of presentation is...

    • Path
    • Duration 1.7h
    • Rating 5.0
    • Intermediate
  • How To Transfer To Online Training Part 2

    Welcome to Part 2 of the track How To Transfer To Online Training. This track will help trainers and learning managers who faced the problem of transferring courses and programs to the digital environment. It is recommended to begin with...

    • Path
    • Duration 1.5h
    • Rating 5.0
    • Intermediate
  • Open Doors & Close the Deal

    The begrudged sales call. You understand the fundamental principles behind selling, but you still dread the 'sales call'. There are several ways to manage a sales call, however, the 8 steps detailed below include the most succinct way you can...

    • Path
    • Rating 5.0
    • Intermediate
  • Launching Your e-Learning Program

    It's easy to buy an LMS, but it takes a good strategy to successfully launch e-learning for your users. These resources will help take you from an empty platform to a well-developed and engaging online learning program.

    • Path
    • Rating 4.7
    • Beginner
  • How To Transfer To Online Training Part 1

    The latest events made a lot of changes to the learning environment. Perhaps, time ago, you thought that someday you would create online learning solutions based on your classroom training, but nowadays, you should make a quick switch to digital...

    • Path
    • Rating 5.0
    • Intermediate
  • The Secrets to Landing Your "Dream Job"

    Most of us want something more or better than what we have now. Work is typically the #1 thing many Americans report they are not fulfilled with and wish they could change. You don't have to be one of them....

    • Path
    • Duration 1.3h
    • Rating 4.4
    • Beginner
  • The Ultimate Beginner's Guide to Building Effective Surveys

    Surveys help you gather focused insights from masses of people, whether those people are customers, employees, or an entire target market. Surveys can make a major impact on the direction of your company—especially if you get the results in front...

    • Path
    • Duration 1.9h
    • Rating 5.0
    • Beginner
  • How to Host a Successful Virtual Event

    Online events are increasing in popularity as they are a great addition to the marketing strategy for various individual businesses and organizations. To create a successful and seamless event requires proper planning and execution. This path is created for you...

    • Path
    • Duration 2.5h
    • Rating 5.0
    • Beginner
  • Master the Art of Self-Confidence

    In order to achieve workplace success, personal satisfaction and personal achievement, competence is essential. But without confidence, competence will only take you so far. Lack of confidence and a low self-esteem are two of the major things that...

    • Path
    • Duration 1.0h
    • Rating 5.0
    • Beginner
  • Essentials In Developing Commercial Relationships Remotely

    If you are working in a commercial customer-facing role like Account Executive, Account Manager, or Sales Development Rep it may be a challenge moving towards complete remote engagements. At Winning By Design, we decided to bundle our experience, and happily...

    • Path
    • Duration 1.8h
    • Rating 5.0
    • Beginner