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  • Toxic Relationships at Work: Signs, Help, and What To Do

    Think about all of the relationships in your life—coworkers, bosses, partners, friendships, family members, neighbors. Do any of these relationships leave you feeling drained, depleted, cautious, avoidant, on edge, nervous, anxious, guilty, or tense? You may be experiencing a toxic...

    Curated by Maki Moussavi
  • The Story Behind a Product Demo

    Usually, we find ourselves in the receiving end of a product demonstration. This type of presentation can be stressing for the presenter as a lot of preparation is involved in the process. The customer expect a concise and meaningful...

    Curated by Lianet Falcon
  • Conducting a Training Gap Analysis

    The fun part about conducting a training gap analysis is that they provide you and your organization with so much needed information that you can repeat the process as many times as you need. Gap analysis can help you ensure...

    Curated by Mi-na Park
  • Customer Complaints – The Road to Success

    Managing complaints is considered to be one of the ‘magic moments’ of the overall customer experience and can have a bigger impact on the way people feel about a business than the quality of its products or services.

    Curated by Miles Furnell
  • Measuring Instructional Effectiveness

    Employee training is integral to the overall success of a business. Whether you are on-boarding new employees or enhancing the skills of existing ones, they need the tools to become aligned with your company culture and learn their new (or...

    Curated by Nia Grant
  • Becoming a Successful Recruiter

    Welcome to HR Basics! The task of recruiting, training, and placing your first employee may be a little daunting but have no fear. The strategies included within this path will teach you best practices for recruiting and placing qualified personnel...

    Curated by Desmond Mays
  • Working With Subject Matter Experts

    This learning path will guide you through the process of engaging a SME, preparing for the interview, actively listening to their questions and responses, and providing feedback throughout the process and at the end of the project.

    Curated by Nia Grant
  • The Power of Assessment!

    We all know that assessments can help our learners to understand where they are at and what they have to learn, while also helping us as learning designers to assess whether our content aligns with our learning outcomes. But how...

    Curated by Janet Benson
  • Leading a Team to Coordinate Events

    Picture this: You have been tasked with the responsibility to plan a company-wide training event. You're ready to roll up your sleeves and get to work but have no idea where to start. If that sounds like a scenario you're...

    Curated by Nia Grant