Hard skills get you in the door. Soft skills determine where you go. Hard, technical skills are unquestionably a barrier to entry for many fields, but research shows that soft skills are what differentiate employees once they are within a company. This course explains what soft skills are and why they're so important for your career and your company's success. This course is great for new hires looking to great in their first year by focusing on what counts....connecting with people and communicating clearly. But this course is also great for veteran employees who want to brush up on their communication and people skills. Takeaways from these lessons include: 1) What soft skills are and why they're important 2) Why professionalism is a key soft skill and how it affects your credibility 3) Best practices for communicating effectively at work