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Contacting customers can be scary. You’re staring at a list of who you need to call and a million thoughts are flooding your head. What if the conversation is awkward? What if they say no? What if I don’t make...
As a global workforce we no longer have to reside in the same city, state or country as our colleagues. Being located all over the world means more flexibility, diverse communication and exposure to new cultures and traditions. However, it...
It can be as nerve-wracking to interview a job candidate as it is to be interviewed. These resources will help you navigate the interview process as an interviewer; topics covered include the general interview process, mistakes to avoid, and sample...
As a Sales Leader, you are responsible for generating the revenue to keep your organization running. That includes adjusting your strategy to meet the market, no matter how much uncertainty is on the horizon. Guessing about what you and your...
Since the early 60's, psychologists have studied the behavior patterns of how individuals make purchase decisions. Although we are in another millennium and a few decades away from the 60's, that research is still accurate in understanding and predicting buyer...
There are two areas you should consider when Training Remotely: best practices and technology. Knowing PowerPoint doesn't make you a great presenter. Your content and delivery does. The same applies to teaching remotely. This curated content is targeted to corporate...
If you're a manager, then you know your job entails more than just signing off on timecards and approving PTO. Part of your job is to ensure that your employees perform at their highest level. But how do you do...
As a sales engineer, you are responsible for assisting with the support and sale of your company's products. You break down the tech industry-specific lingo so your customer can clearly understand what your company offers and how it can meet...
Customer service is not a department. It’s a philosophy to be embraced by every member of an organization, from the CEO to the most recently hired. The reason an organization can deliver good or bad customer service comes down to...
As a Sales Representative, you want what to provide products that meet your customers' needs. How do you make this happen? When you determine customer needs do not match with the product, what do you do? In this path, you...
As a clinical and organizational psychologist, specializing in leadership development and executive coaching, if there is one thing I have learned it’s that there is no one way to “do” leadership and no 10 steps to follow. Being a great...
There is a vast audience online needing to hear from compelling speakers, and needing to find trusted resources in order to hone skills or increase industry-specific knowledge. With help of trusted sources in my network, I have curated this path...
You suspect something is missing in your customer experiences but you aren’t sure what it is. You may be seeing trends like low social media response, few customers opening or reading your emails, low site traffic, or lower than expected...
The objective of this path is to provide you effective steps to become more digitally savvy in the eLearning space. We will start reviewing simple solutions to transfer content into virtual sessions and moving into comprehensive options that offer to...
Does your desk chair leave you sore? Are you unsure if you're getting the most out of your standing workstation and/or physioball? If you answered YES to any of these questions, it's time to learn more about ergonomic support!
According to the Pew Research Center, Millennials (born between 1982 and 2000) are America's largest demographic segment in the workforce. As more and more Millennials are entering the workplace, the way we train and learn new information must evolve to...
Transforming your customer experience completely to an online experience can be tricky. Winning By Design has helped hundreds of companies make the transition towards a remote workforce and decided to share their best practices on how to set up and...
In today's world, social media marketing is one of the biggest tools for creating a strong brand. To do so, you need content that draws in your audience and creates a community amongst your potential customers. However, creating engaging and...
You have something to sell. It is an awesome concept that you believe the masses of consumers will thank you for. The curves. The lines. Everything is there and represented at a level of quality that cannot be matched! It...
No doubt that keeping kids busy while working from home is a major challenge for remote workers. This path helps you access resources to keep your kids busy while working from home. To start, you have to communicate your expectations...
No matter what happens with technology, business success ultimately comes down to your relationships – the strength of the ones you build and keep, and how you navigate the tricky ones. Learning how to create stronger, more productive relationships will...
Wondering how to have a productive day while working from home? Start with a morning routine. How you start your morning will set the tone for the entire day. Learn why a morning routine is the best place to start...
Sales Engineer (SE), Sales Architect (SA), Solution Engineer (SE), Solution Consultant (SC), Technical Account Manager (TAM), Pre-Sales Consultant (PSC)...no matter what you call your role, one area should remain top of mind: Collaborating. Good collaboration with the sales team, product...
With digital tools and social media, you're one click away from connecting with just about anyone - a necessity now that a majority of people are require to work from home. However, if you hit send on a poorly worded...
Virtual teams give organizations the ability to source talent from a diverse and dispersed workforce while offering unmatched flexibility to employees in work and personal life. The benefits of virtual teams are clear in today's economy, but they do pose...
Managing a team is hard. Managing a remote team is even harder. This path will help you with two specific aspects of management that are especially challenging: delegating and giving feedback. This path is just a small part of the...
With 50% of employees expected to work remotely from next year, mastering remote meetings is fast becoming a critical skill. As in any meeting, you need to get together to get something done: to make decisions, present ideas, collaborate creatively...
Given the rise of video conferencing, the Slack app, virtual project management websites like Coschedule and Trello, remote working has never been easier or more convenient. Of course, it raises the question, who is it convenient for? Yes, you can...
Often images of working in your pajamas or running to your local shoppe for a mid-day cup of joe are conjured when someone says they 'work from home'. Thoughts of increased freedom and better visuals during our workday flood our...
The benefits of remote work are clearer in today's working world than ever before; but to really reap those benefits, you have to know how to manage yourself, your team, and the virtual, collaborative spaces you all share. Discover how...
Whether you are a looking to sell or to buy a product or service, knowing how to effectively negotiate terms and conditions before entering into a business agreement is a crucial skill for success. Mastering this step in the dealmaking...
You're already managing several moving parts as a Sales rep, why add more to your plate? The answer is simple; because you have to stay ahead of the curve at all times. One of the most efficient ways to do...
Event planning requires the coordination of many moving parts and people. You have to make sure you thought of everything before it happens and even after it happens. If that wasn't difficult enough, trainers for corporate and educational events also...
Yes. Yes you should. What changes? 1. Be empathetic. 2. Get to the point. Small talk right now from strangers adds no value. 3. Keep it short, end with a question. 4. Have the right mindset. If you don't sell,...
Making the transition from Sales Rep to Sales Manager can be difficult. There’s a lot of new skills to learn and new relationships to forge. One critical element of your new job will be to manage training and give performance...
The Learning & Development field has grown by leaps and bounds over the last decade. Learning Professionals have expanded their expertise and can now be seen in every facet of the business. Aligned with this expansion is the role of...
Trade association meetings, trade shows, and conferences are all (still) worthwhile endeavors for your organization, particularly the sales teams. Essentially, anywhere your brand can be seen by prospective clients with a clear ROI, it is worth it. Your organization can...
A majority of job-related e-learning courses are designed to equip the learner with broad knowledge of their organization or the regular responsibilities of their positions. After a 30 to 60 minute online session, the most efficiently designed course would show...
Authentic networks are based on authentic connections; the act of surrounding yourself with people who feel right to you. An authentic network is exactly what these two words suggest -- a network of people you intentionally engage with in order...
After all of the research and market analysis, your organization decides to enter a new market. You know exactly what this means. You're up to bat. As a key member of the sales team, you have to now prepare to...
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