Strategic thinking is a process that defines how people think about and create the future for themselves and others. In this path, you'll learn what strategic thinking is, how to develop your strategic thinking skills, and how to apply these...
This path introduces time management tools and techniques that will allow you to manage your time more effectively. At the end of the path, you'll be able to set goals and priorities for enhanced productivity, manage time-wasters, and apply time...
This path introduces the concept of multiple leadership styles and tendencies. At the end of the path, learners will be able to classify their own leadership style and identify the strengths and weaknesses of different leadership styles. Participants...
This path will introduce characteristics and tendencies of the different generations and will help the learner understand the values, communication styles, and working styles of each. At the end of the path, learners will be able to identify ways of...
We all need to practice good customer service, no matter what our job title is. This path will help you develop the customer service skills you need to be successful in any position.
This path will help the learner implement practices and strategies to manage and maintain business relationships with customers, clients, partners, and prospects. At the end of the path, learners will be able to identify communication techniques to...
Emotional Intelligence, the ability to identify and manage your own emotions and the emotions of others, can be used to your advantage in work and in life. After completing this path, you should be able to define emotional intelligence, determine...
Nervous in front of a crowd? Fidgety while speaking? Anxious about presenting in general? Never fear! These resources will help you plan, deliver, and evaluate your next presentation with ease and confidence.
The Internet can be a scary place. In this path, learners will be introduced to basic concepts of online safety and security. Common scams will also be reviewed.
This path is based on content from ExcelExposure.com, a free online Excel training class designed to help you learn more about the features and functionality of Microsoft Excel. This course was designed for Microsoft Excel 2010, but many of the...
This path is based on content from ExcelExposure.com, a free online Excel training class designed to help you learn more about the features and functionality of Microsoft Excel. This course was designed for Microsoft Excel 2010, but many of the...
Interpersonal skills are the fundamental elements on which many other skills, in life and work, are built. This path introduces you to a basic, but crucially important, interpersonal skill - communication. Explore why interpersonal skills matter, what...
Management and leadership aren't mutually exclusive. Managers need leadership skills to drive engagement in their team, which can create the alignment needed to achieve organizational goals. This path will cover topics like giving feedback, motivat...
Goal-setting is a powerful process for imagining your ideal future and for motivating yourself to turn your vision of this future into a reality. This process helps you choose how you'll spend your time, what distractions you'll avoid, and ulti...
Leadership isn't just for CEOs. Show leadership in your workplace by inspiring others to action through your commitment, engagement, teamwork, and enthusiasm. These resources will help you learn how!
The resources in this learning path focus on the importance of relationship building in developing and strengthening interpersonal skills. Learn to build, reinforce, and energize workplace relationships to the benefit of your career, coworkers, and...
This Path introduces Ruby as a programming language and includes introductory resources and exercises to get you started working in Ruby immediately.
Ruby is a popular programming language that's easy to learn. Developed by Yukihiro Matsumoto in the mid-1990s, this is a dynamic, open source programming language with a focus on simplicity and productivity. In this path, you'll find resources ...
This learning path explores factors that can cause conflict in the workplace, best practices for addressing conflict when it arises, and the role you can play in resolving and/or utilizing conflict toward positive outcomes for yourself, your coworkers,...
In a world of constant change, the ability to acquire new skills and knowledge quickly and continually is critical to your success. This short path, which was inspired by the popular Coursera course "Learning How to Learn", can help you...
Your first days as a new professional can be tough. This path has resources to help guide you through several aspects of this new phase of your life, including communication and personal branding.
Stress is a natural part of life, but it doesn't have to ruin your day. Learn some strategies for addressing stress in the office and some tips for avoiding it altogether.
Writing well is critical to your success at work. These resources will help you navigate some common pitfalls in the English language and apply new skills to common business tasks.
Large-scale organizational change has always been difficult, and there's no shortage of research showing that a majority of transformations continue to fail. Use these resources to learn how to successfully lead the next change at your organization.
Your academic knowledge and skills may be spectacular, but do you have the social skills needed to be successful in the workplace? Professional etiquette is an unwritten code of conduct regarding the interactions among the members in a business...
Each generation brings with it unique viewpoints, benefits, and challenges, and Millennials are no different. Learn more about Millennials and how this generation will affect the workplace with this path.
It can be as nerve-wracking to interview a job candidate as it is to be interviewed. These resources will help you navigate the interview process as an interviewer; topics covered include the general interview process, mistakes to avoid, and sample...
Virtual teams give organizations the ability to source talent from a diverse and dispersed workforce while offering unmatched flexibility to employees in work and personal life. The benefits of virtual teams are clear in today's economy, but they do pose...
Creating an employee schedule is an essential part of running your business - The good news is that doesn’t have to be difficult. This path is designed to help learn how to create staff work schedules faster, easier, and more...
Performance reviews don't have to be frightening. These resources can help you as you embark on the performance evaluation process with your employees. This path includes resources that provide an overview of the performance management process, hel...
Being a good leader involves delegating tasks to employees. This can be difficult to do for many people, but there are tricks to make it easier and more effective. This path will help you understand the delegation process, techniques to...
Design Thinking is a design methodology that provides a solutions-based approach to solving problems. This path will introduce you to the concept of design thinking, the stages in the design thinking process, and ways to implement design thinking at work.
Get the tools you need to build, lead, and engage diverse teams.
Developing a diverse and inclusive organization and network is just smart business. Teams, organizations, and networks benefit and grow from the unique experience of each member. This learning path explores why diversity in the workplace is so...
Experiential marketing, sometimes called "engagement marketing", "event marketing", "on-ground marketing", "live marketing", or "participation marketing," is a marketing strategy that directly engages c...
Sales expert Brian Tracy once said, "Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service." Cold-calling can cause anxiety for some but others see...
Social media has drastically changed the way companies interact with current and potential customers. This path will help you capitalize on these interactions to support your marketing efforts, achieve specific organizational goals, and measure your...
This path features words of wisdom from various successful entrepreneurs. Hear from Richard Branson, Sara Blakely, Elon Musk and others on topics like starting a business, creating innovative products, avoiding common pitfalls, and overcoming failure.
Interest in Bitcoin and cryptocurrency (crypto) has grown as many early adopters have seen major returns on their original investments. This Path provides an introduction to cryptocurrencies and Bitcoin, looks at the risks and methods of investing in...
Startups need users. A LOT of users. Learn growth strategies from some of the best and the brightest in the business with these resources, which include videos and articles from staff at Facebook, Pinterest, LinkedIn, Zendesk, and more.
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